Checking Your Order Status
Go to the Lifeway Sign In Page and log in.
Select Orders for personal accounts or choose your organization profile for group history.
Click on your specific order number to view tracking information if it has left the warehouse.
Processing and Shipping Details
Processing time: Most standard orders process within 1 to 2 business days.
Guest checkout: Orders placed without logging into an account will not show up automatically in online histories.
Lifeway processes quarterly curriculum orders through specialized Shipping Distribution Cycles to ensure materials arrive well ahead of the traditional first use Sunday start date.
Contact Lifeway Customer Service
If you checked out as a guest or cannot find the order under your profile, Lifeway’s customer support team can easily look up your tracking details using your email address, phone number, or church billing account.
Phone Support: Call 800-458-2772 (Available Monday–Friday, 7:00 a.m. – 5:00 p.m. CT).