🟢 When Are My Installments Due and How Are They Collected?
At the time of splitting your rent, both the first installment and the fee are due immediately. Subsequent installments will be debited automatically on the due dates you selected during the split process.
📘 Detailed Explanation
💵 Immediate Payments
Upon splitting your rent, the first installment and fee are debited from your primary bank account immediately.
📅 Scheduled Installments
Remaining installments are debited on the dates you selected during the split process.
Installments are typically processed around 2 PM ET on the due date. The exact time isn’t guaranteed, so we recommend ensuring funds are available before early afternoon.
You can edit future unpaid installment dates directly in the Livble app if you meet certain conditions (for example, your split is at least 3 days old and still within the same rent month).
First installments cannot be changed
New dates must fall on weekdays only (no weekends/holidays)
Installments must be at least 2 days apart
All installments must remain within the same service month and within 30 days of your first installment.
If the Edit option doesn’t appear or you run into issues, contact Livble Support at least one business day before your installment is due — our team can review your plan and help if you’re eligible.
⚠️ Best practice: To stay ahead of next month’s rent, we recommend scheduling your final installment by the 25th. ACH payments take 2–3 business days to process.
🏦 Bank Account Management
Payments are debited from your designated primary bank account.
To update your primary bank account, navigate to the “Payment Methods” tab in the Livble app.
⚠️ Handling Failed Payments
If a payment fails due to insufficient funds, Livble will attempt to process the payment again the next day.
Ensure sufficient funds are available to avoid disruptions to your installment plan.
If you have secondary bank accounts added, Livble may attempt to debit those accounts in case of insufficient funds in your primary account.
💬 Need Assistance?
For any issues or to request changes to your payment schedule, contact Livble Support promptly to maintain your account in good standing.