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When Are My Payments Due and How Are They Collected?

First installment and loan fee due immediately upon splitting rent; subsequent installments automatically debited on selected due dates.

Tony avatar
Written by Tony
Updated over 2 weeks ago

🟒 When Are My Payments Due and How Are They Collected?

At the time of splitting your rent, both the first installment and the loan fee are due immediately. Subsequent installments will be debited automatically on the due dates you selected during the split process.


πŸ“˜ Detailed Explanation

πŸ’΅ Immediate Payments

  • Upon splitting your rent, the first installment and loan fee are debited from your primary bank account immediately.

πŸ“… Scheduled Installments

  • Remaining installments are automatically debited on the dates you selected during the split process.

  • These dates are fixed and cannot be changed through the app.

  • If you need to adjust your payment schedule, contact Livble Support at least one business day before your due date.

🏦 Bank Account Management

  • Payments are debited from your designated primary bank account.

  • To update your primary bank account, navigate to the β€œPayment Methods” tab in the Livble app.

⚠️ Handling Failed Payments

  • If a payment fails due to insufficient funds, Livble will attempt to process the payment again the next day.

  • Ensure sufficient funds are available to avoid disruptions to your installment plan.

  • If you have secondary bank accounts added, Livble may attempt to debit those accounts in case of insufficient funds in your primary account.

πŸ’¬ Need Assistance?

For any issues or to request changes to your payment schedule, contact Livble Support promptly to maintain your account in good standing.

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