If you’ve forgotten your rent portal username or password, follow these steps to recover your credentials:
Visit the Portal’s Login Page:
Most portals have a “Forgot Password” or “Forgot Username” option on their login page. Simply click on the appropriate link and follow the instructions to reset your credentials.
Check Your Previous Rent Payment Confirmation Emails:
If you’re unsure which portal you use, look for any previous rent payment confirmation emails, which should contain the portal name and details.
Contact Your Property Manager or Landlord:
If you cannot find the “Forgot Password” or “Forgot Username” options or need additional assistance, reach out to your property manager or landlord.
Return to RenterConnect to Complete Your Connection:
Once you've reset your credentials, return to RenterConnect to complete the account linking process and authorize RenterConnect to share your rental data.