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Refunds and cancellations - iOS app

Request for refunds and cancellations via the Apple App Store

Marie avatar
Written by Marie
Updated over 2 months ago

How to cancel a subscription in the App Store

If you started a subscription to Llama Life from your iPhone, and would like to cancel this subscription, you'll be able to self-cancel following these steps:

  1. Open AppStore app

  2. Tap on your profile picture (top right)

  3. Tap Payments and Subscriptions -> Subscriptions

  4. Tap Llama Life, then tap Cancel

Note: the AppStore manages subscriptions directly so it needs to be done by you)

How to request for a refund in the Apple App Store

If you purchased a subscription to Llama Life from the App Store, and would like to request a refund, you can find full details on how to do this here.

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