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Troubleshooting Lockwell Signup Errors
Troubleshooting Lockwell Signup Errors

Run into an error signing up for Lockwell? Let's get you up and running.

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Written by Lockwell Support
Updated over 6 months ago

In order to sign up for Lockwell there are 2 requirements:

  1. You must be a Super Admin in your organization's Google Workspace or Microsoft 365.

    If you are not the Super Admin of your account, you will receive the following notification.

If you're not a Super Admin, we recommend that you contact your Google Workspace or Microsoft 365 admin to grant you admin privileges.

2. You must grant Lockwell access to all Google Workspace or Microsoft 365 permissions.

When prompted to grant Lockwell access to your Google Workspace, click Select all.

If you do not grant Lockwell access you will receive the following notification.

Of course, your security and privacy are of the utmost importance to us. You can learn more about how Lockwell will handle your data by reviewing our Terms of Service and Privacy Policy.

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