The Lokalise Vantage Portal is a feature within the Vantage workspace that allows stakeholders to request translations without accessing the full Lokalise interface. It acts as a self-serve request interface for teams such as marketing, legal, or content, enabling them to submit content for translation without learning a TMS.

Requests can include AI-only translation or AI + human review, depending on your team’s setup. The localisation team configures the workflow once, and incoming requests are processed automatically based on those settings.

Instead of working with projects, editors, or files directly, portal users simply submit translation requests. This makes it easier for non-localisation teams to request translations, while localisation managers retain control over quality, workflows, and review.

In short, the Portal is designed for ease of use and accessibility, while Vantage projects are designed for control and flexibility.

Before inviting stakeholders to use the Portal, a localisation champion configures how incoming requests should be handled. These settings define the workflow that will be applied to future requests, including the available translation modes, review behaviour, and reviewer assignment rules.

To get started, proceed to Requested content and click Request creation settings:

In Request creation settings, you can decide which workflow options stakeholders will be allowed to choose when submitting a request.

Available options include:

You can make both options available, allowing requesters to choose per request, or you can restrict the Portal to just one workflow. These workflow types follow the same logic as the workflows available during project setup in Vantage.

When Reviewed AI translations is enabled, you can configure Automatic assignment to automatically assign review tasks to contributors based on predefined rules.

First, define the expected base language for incoming requests.

This is the source language that Portal requests are expected to use. For example, if your team typically submits English content, you can configure English as the expected base language.

When a request uses this language, it will follow the settings defined for that language group. If a request uses a different base language, a separate fallback configuration can be used instead.

Next, you can define the review scope for the Reviewed AI translations. The review scope determines which segments are sent to human reviewers. This works in the same way as review scope during normal Vantage project setup.

The decision is based on AI LQA (Linguistic Quality Assurance). Instead of showing a numeric score, Vantage evaluates segments based on translation issues such as:

These issues are classified by severity, such as:

Segments that do not contain issues at or above the selected threshold are automatically approved and do not appear in review tasks. This allows you to control how much content goes to reviewers while keeping the workflow efficient.

You can assign default reviewers for one or more target languages.

When a request creates review tasks, reviewers are assigned automatically based on these rules.

For example, you can assign:

You can also define a fallback reviewer for any target languages that are not explicitly configured. If a requester selects a language outside of your defined rules, the request will be assigned to this fallback reviewer.

In addition, if a request is submitted with a base language different from the expected one, you can define a separate set of rules for handling those cases, including:

This ensures that all requests are processed correctly, even when they don’t match your primary configuration.

Once your configuration is complete, click Save. These settings apply to all future requests submitted through the Portal. Changes do not affect requests that are already in progress.

When a request includes human review, reviewers are assigned automatically based on the Portal settings.

Reviewers receive an email notification with a direct link to their task. The request-based project also appears in their Projects dashboard, just like any other Vantage project.

From there, reviewers can open the project, access tasks from the Tasks tab, and review translations in the editor.

The review process works the same as in standard Vantage projects. For more details, see the Lokalise Vantage: Editor guide.

Portal users are invited from the Requested content page.

To invite someone:

Each invited user receives an email with a link to join the portal. After following the link, they create a password and gain access to the portal interface.

Three types of users can interact with the Portal, each with different access levels. This determines who can request translations, who manages the portal, and who has access to Vantage projects.

Admins and team owners have full access to Vantage and automatically get access to the Portal when it is enabled. They do not submit requests through the Portal. Instead, they manage it from the administrative side.

They can:

All team members automatically have access to the Portal. They can open the Requested content page and submit translation requests without needing an invite.

They can:

Portal access is enabled by default for all team members and cannot be disabled separately.

These are external stakeholders invited via email. They get access only to the Portal interface and do not see projects, editor, or other parts of Vantage.

They can:

Portal users cannot access:

Users invited through the portal are added to the team with a special Portal role.

This role has several important characteristics:

To see who currently has Portal access:

You will see a list of portal-only users and can remove them if needed.

Alternatively, you can find them on the Team members page (under Team settings) by filtering for users with the Portal role.

Note

To request a translation, portal users click Request translation.

The request form consists of two steps.

First, the requester provides basic information about the translation request.

Fields include:

When using Reviewed AI translations, the localisation team defines the workflow, quality thresholds, and reviewer assignment in advance. Requests are then processed automatically based on these settings, ensuring consistent quality without adding complexity for requesters.

Next, the requester uploads the files that should be translated. File size cannot exceed 50 MB.

Supported formats include:

Files can be uploaded by clicking the upload area or by dragging and dropping them.

Once the files are uploaded, the requester clicks Submit request.

After submitting the request, the user is redirected to the request details page.

This page shows:

Each uploaded file appears in a list with its current status (for example, In progress or Done). Users can also upload additional files to the request if needed.

Requesters can upload additional files or updated versions of existing files to the same request.

This allows you to update content without restarting the entire workflow while keeping translation progress intact.

Portal users can access the Requests page from the left navigation. This page displays all requests they have submitted.

For each request, the page shows:

Users can expand a request to view individual files or click Open request to see request details.

Non-portal users with at least team admin role can view all the submitted requests from the Requested content page that shows similar information.

Once translation is complete and all the corresponding tasks are closed, the request status changes to Done and the requester receives an email notification informing them that the translated files are ready to download.

At that point, users can download translated files directly from the request list or the request details page.

When a portal user submits a request, Vantage automatically creates and runs the required translation workflow in the background.

This typically includes:

Each request is processed based on the Portal settings defined by the localisation team, including workflow type, quality thresholds, and reviewer assignment.

Once submitted, the requester can track progress from their request dashboard and download the translated files when processing is complete.

Meanwhile, the localisation team has full visibility and control within Vantage — they can access the underlying project, review translations, manage tasks, and make adjustments if needed.