Pricing & Policies
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Trust & Safety
Appointment
Cleaning
Gift Cards & Promotions
Getting Started
Account Management
Entry & Access
What forms of payment do you accept?
There is a charge prior to my appointment - what is this?
Why do you charge a same day $45 cancellation fee?
What is the 5% cash promotion?
What if I am not satisfied with the cleaning?
What is your guarantee policy?
Do you charge for additional time?
When will you arrive to my appointment?
Do you bring your own cleaning supplies and equipment?
I won't be at home – can I leave a key?
There is no electricity or water – can you clean my home?
Can I exchange phone numbers with my cleaner?