Once your server is deployed, your VPS IP address and login details are sent to your account email.
Important SSH compatibility note
SSH access is available only for VPS instances running a Linux operating system. Windows VPS instances do not support SSH and must be accessed using RDP instead.
What you need before connecting
Before starting, make sure you have the correct connection details available.
Your VPS public IP address
Your SSH username which is usually
rootfor KVM VPSYour password or your SSH private key
You can always find your VPS IP address in the LumaDock control panel. The same login details are also included in the initial email sent after deployment with the subject New product login information.
Connect from Windows using PowerShell or Windows Terminal
Modern versions of Windows include built-in SSH support.
Step 1 – Open a terminal on Windows
You can open a terminal in two simple ways.
Press Windows + R on your keyboard, type cmd, then press Enter.
This opens the Command Prompt.
Or, click the Start menu, type cmd or PowerShell, then press Enter:
Step 2 – Start the SSH connection
Run the following command and replace the placeholder with your VPS IP address:
ssh root@YOUR.VPS.IP
If this is your first connection, you’ll be asked to confirm the server fingerprint.
Type yes to continue and then enter your VPS password.
Connect from Windows using PuTTY
If you prefer a graphical SSH client, PuTTY is a popular option on Windows.
Step 1 – Configure PuTTY
Open PuTTY and enter your VPS IP address in the Host Name field.
Set the port to 22 and select SSH as the connection type:
Step 2 – Log in
Click Open to start the session.
When prompted, log in using the root username and your VPS password.
Connect from macOS
macOS includes SSH support through the built-in Terminal app.
Step 1 – Open Terminal
Open the Terminal application from Applications or Spotlight search.
Step 2 – Connect to your VPS
Run the following command:
ssh root@YOUR.VPS.IP
Accept the fingerprint when prompted and enter your password.
Connect from Linux
Linux distributions use the same SSH workflow as macOS.
Step 1 – Open your terminal
Open your preferred terminal emulator.
Step 2 – Start the SSH session
ssh root@YOUR.VPS.IP
Confirm the fingerprint and enter your password to connect.
Troubleshooting common SSH issues
Most SSH connection problems have simple causes.
Connection refused
SSH is not running or port 22 is blocked. Check your firewall rules.Host unreachable
The VPS IP address is incorrect or there is a network connectivity issue.