You can move an existing VPS to another region, but not from the client area. Our team does it by hand, on request, and only in limited cases. Handling it this way avoids accidental data loss and prevents repeated moves and abuse. A migration gives the VPS a new public IP address and takes it offline for a while.
After the migration is complete, this VPS can't be refunded under the money-back guarantee.
When a region migration is possible
A VPS can be migrated in limited, one-off cases, for example:
you picked the wrong region at checkout
after deploying, you found that the location matters for latency or for regulatory reasons
A migration isn't available for trying out regions or for moving the same VPS again and again. Requests that appear abusive are not approved.
What changes and what stays the same
The VPS keeps its plan and everything on it: the product type, the CPU, RAM and storage, the operating system or app template, your installed applications and your data. The operating system is not reinstalled.
Two things change: the VPS gets a new public IP address, and it is offline while it is being moved. After the migration, update anything outside the VPS that still uses the old IP address, such as DNS records, firewall rules and allowlists, monitoring, remote connection settings and third-party services.
A migration doesn't change the plan. If you also need more resources, upgrade the VPS, as shown in How to upgrade your LumaDock VPS.
Back up your data first
Keep your own backup. We strongly recommend copying any important or irreplaceable data to a place outside the VPS before the migration starts.
The migration is designed to keep your system as it is, but it moves the VPS to different hardware and a different network. Copy anything you can't afford to lose, for example:
files and application data
databases
application configuration
passwords, keys or settings stored only on the VPS
You won't need this copy for the migration itself, because our team moves the VPS for you. It is there in case something goes wrong.
How to request a migration
Open a support ticket from your client area and include:
the region you want to move to
why you want to move
You don't need to reinstall or recreate the VPS yourself. Our team reviews the request and confirms if the move is possible, depending on availability in the new region.
What happens after approval
Our team schedules the move. The VPS is backed up and then restored in the new region, and it is unavailable during this time. How long it takes depends on the size of the VPS and how much data it holds.
When the VPS comes back online, it runs in the new region with its new public IP address. Your system, applications and data should be as they were before. The VPS in the previous region is no longer active.