Changing the region of an existing VPS is possible, but it is not a common action. This approach avoids accidental data loss and prevents repeated migrations or abuse.
Region migration is handled manually through a support request. It is treated as an exception, not a normal feature.
Once a region migration has been completed, the 30-day refund guarantee no longer applies to that VPS.
Important: A region migration changes the VPS public IP address and requires temporary downtime. It does not reinstall the operating system or intentionally erase the VPS contents.
Before requesting a region change, please read this guide carefully.
What happens during a region migration
A region migration is handled manually by the LumaDock team.
The existing VPS is moved onto infrastructure in the requested region. This allows the operating system, installed applications, files and configuration stored on the VPS to move with the service.
The migration is not instantaneous and requires a period of downtime while the VPS is moved and restored.
Because the VPS is moving to a different network, its public IP address will change. Any DNS records, firewall rules, allowlists, monitoring systems or external applications using the old IP address will need to be updated after the migration.
Once the migration is completed, the VPS will run from the new region.
When region migration is allowed
Region migration is supported only in limited, one-off situations.
Typical cases include selecting the wrong region at checkout or discovering after deployment that location matters for latency or regulatory reasons.
It is not intended for testing regions or moving the same VPS repeatedly. Requests that appear abusive will not be approved.
Equivalent VPS requirement
A region migration is performed using the existing VPS configuration and resources. The migrated VPS keeps the same:
product type
CPU, RAM and storage allocation
OS/application template
installed applications and data
A region migration is not an upgrade or downgrade. If you also want to change the resources assigned to your VPS, please refer to the VPS upgrade guide.
What happens to your data
The contents of your VPS are included as part of the migration process. The existing system is moved to the new region, including the operating system, installed applications, configuration and files stored on the VPS.
Even though the migration is designed to preserve the existing system, we strongly recommend keeping your own external backup of any important or irreplaceable data before the migration begins.
A region migration involves changes to the underlying infrastructure and network configuration, so an independent backup provides an additional recovery option in case something unexpected happens.
Once the migration has been completed, the VPS will operate from the new region and the previous instance will no longer remain active.
What to do before opening a ticket
Before requesting a region migration, we strongly recommend creating an external backup of anything important on the VPS.
This may include:
files and application data
databases
application configuration
credentials or configuration stored only on the VPS
The LumaDock team will handle the VPS migration itself. Your external backup is an additional precaution and does not need to be used to perform the migration.
Also make sure you are prepared for the VPS public IP address to change after the migration.
How to request a region migration
Once you are ready to proceed, open a support ticket from your client area. In the ticket, clearly state:
the region you want to migrate to
the reason you want to migrate
You do not need to reinstall the operating system or recreate the VPS yourself.
Our team will review the request and confirm whether the migration can proceed based on availability in the requested region.
What happens after approval
Once the migration is approved, our team will schedule the move to the requested region.
The existing VPS will be backed up and restored onto infrastructure in the new region. During this process, the VPS will be temporarily unavailable.
After the restore is completed, the VPS will be brought online in the new region with a new public IP address.
Your operating system, installed applications, configuration and stored data should remain as they were before the migration. You will need to update anything outside the VPS that refers to the previous IP address, such as:
DNS records
firewall or allowlist entries
monitoring systems
remote connection settings
third-party applications or services
The time required can vary depending on the size of the VPS and the amount of data being migrated.