Every invoice in your list has its own actions menu. Click the three dots (⋮) at the far right of any row and you'll find everything you can do to that invoice — including Resend Invoice, the fastest way to get the payment link back in front of a student who says they never received it.

Go to Payments › Invoices and find the invoice you want. At the far right of that row past the Due Date column — click the three dots (⋮).

The menu is per-invoice, so whichever row you click is the invoice you're acting on. If you don't see the invoice you're after, check the Active filters above the table — the list is filtered by status and date range by default.

Resend Invoice sends the student their payment link again by both text message and email. You don't have to pick a channel or copy a link out of the system; one click and it goes out on both.

This is the action to reach for when:

• A student says they never got the invoice
• The original email landed in spam or went to an old address
• A parent is paying and the student needs the link forwarded again
• You're on the phone with a student and want the link to arrive while you're still talking

Resending doesn't create a second invoice or charge anything twice — it's the same invoice, sent again. If the student still doesn't receive it, check the email address and phone number on their contact record before resending a third time.

• View — open the invoice to see its line items, amounts, and payment history
• Edit — change the invoice's details before it's paid
• Delete — remove the invoice from your list
• Void — cancel the invoice so it can no longer be paid, while keeping a record of it

Use Void rather than Delete when you want the invoice to stop being payable but still want it on the books — for example, an invoice raised in error that you'd rather account for than erase.

Before resending, glance at the Status column — an invoice already marked as paid doesn't need to go out again. And if a student repeatedly doesn't receive invoices, the problem is almost always the contact details on their record rather than the invoice itself.