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Clear Cache
Updated over 2 months ago

To clear site data in your web browser, follow these general steps:

Google Chrome

1. Open Chrome.

2. Click the three dots in the upper right corner.

3. Go to Settings.

4. Scroll down and click on Privacy and security.

5. Select Clear browsing data.

6. In the dialog box, change the Time range dropdown to Last 7 days or select a longer period.

7. Choose the Advanced tab.

8. Check Cookies and other site data and Cached images and files.

9. Click Clear data.

Mozilla Firefox

1. Open Firefox.

2. Click the three horizontal lines in the upper right corner.

3. Go to Settings.

4. Click on Privacy & Security.

5. Scroll down to Cookies and Site Data and click Manage Data.

6. Select the sites you want to remove data from or click Remove All.

7. Click Save Changes.

Microsoft Edge

1. Open Edge.

2. Click the three dots in the upper right corner.

3. Go to Settings.

4. Click on Privacy, search, and services.

5. Under Clear browsing data, click **Choose what to clear.

6. Select Cookies and other site data and Cached images and files.

7. Click Clear now.

Safari (Mac)

1. Open Safari.

2. Click on Safari in the menu bar, then select Preferences.

3. Go to the Privacy tab.

4. Click Manage Website Data.

5. Choose the sites to remove data from, or click Remove All.

After following these steps, the site data should be cleared from your browser. If you the issue persists, consider trying an Incognito Window. You can also reach out via the in app web support on the platform for additional assistance.

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