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Help Queue: See Which Students Need Support in Real Time

The Help Queue makes it easy for you to see which students need assistance while working on their assignments.

Stephanie avatar
Written by Stephanie
Updated over a week ago

Where to Find the Help Queue

You’ll find the Help Queue in the top-right corner of your screen under the Assignment tab. Look for the icon of a hand being raised.

How It Works

  • When a student asks for help, a red circle with a number will appear over the icon.

  • The number tells you how many students are currently requesting assistance.

Click the icon to view:

  • The names of students who need help

  • The assignment and specific problem they’re working on

Responding to a Student

Click Show next to a student’s name to jump directly to their problem. From there, you can:
👀 View their submitted solutions or answers so far
💬 Provide support and guidance right when they need it

What Students See

When students request help, they’ll see confirmation on their screen, so they know their teacher is aware and ready to assist.

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