Students can:
raise their hand to request teacher support
ask Lava for a hint before requesting help
Teachers can:
see help requests in real time
jump directly into student work
provide immediate support and feedback
Where to Find the Help Queue
The Help Queue is located in the top-right corner of the Assignment tab.
Look for the raised hand icon.
When students request help, a red notification badge will appear on the icon showing how many students are currently waiting for assistance.
How the Help Queue Works
Click the Help Queue icon to view:
which students are requesting help
the assignment they are working on
the specific problem they need help with
Responding to a Student
Click Show next to a student’s name to jump directly to their work.
From there, you can:
view submitted answers and work
monitor student thinking in real time
provide guidance and feedback immediately
Student Experience
When students need support during an assignment, they can:
Open the Help Queue
Request help from their teacher
Optionally ask Lava for a hint before submitting a help request
Students will see confirmation on their screen once a help request has been sent.
Using Lava Hints
Before requesting teacher support, students can click to ask Lava for a hint.
Lava provides students with guidance designed to support problem-solving without giving away the full answer.
