I am/have a pupil who has accidentally created a teacher account – what should I do?

If you are a pupil who has accidentally created a teacher account instead of a pupil account, please ask your teacher to write to us in the chat! We can then help you delete the teacher account so that you can create a new pupil account instead.

If you, as a teacher, have a pupil in your class who has accidentally created a teacher account instead of a pupil account, please write to us in the chat and provide the pupil's email address/username. We can then help you delete the teacher account so that the pupil can create a new pupil account instead.