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I Accidentally Created a Teacher Account – What Should I Do?

No worries! If you or your pupil accidentally created a teacher account instead of a pupil account, we can help fix it.

Written by Hollie Herd

For Pupils:

If you’ve set up a teacher account by mistake:

  • Let your teacher know right away.

  • Your teacher can contact us via the Magma chat with your email or username.

  • We’ll delete the teacher account so you can create the correct pupil account.

For Teachers:

If a pupil accidentally created a teacher account:

  • Send us a message in the Magma chat with the pupil’s email or username.

  • We’ll remove the incorrect account so the pupil can sign up properly.

Need help?

Click the purple chat bubble in Magma, and we’ll get it sorted quickly!


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