For Teachers:
Need a hand during the school day? Our support team is ready to help—live!
Available: Monday–Friday, 8 AM–5 PM
Click the orange chat bubble in the bottom-right corner of your Magma account:
For Pupils:
At this time, we don’t offer direct support to pupils. If a pupil runs into an issue, please have a teacher or admin reach out to us—we’ll jump in to assist right away.
For Admin:
Every school and trust partnered with Magma Math is paired with a dedicated Customer Success Manager (CSM).
Your CSM can:
Guide your team through onboarding
Offer ongoing support throughout the year (sync or async!)
Be your go-to advisor for all things Magma