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My DKIM or DMARC isn't detected by a third-party checker

Why some third-party tools may not detect our custom DKIM/DMARC records, and which lookup tools to use to confirm them.

We use custom DNS records for our own SMTP servers. Because of this custom setup, some third-party tools aren't able to automatically detect our DKIM/DMARC keys — this is expected, and our setup follows Google's guidelines for best deliverability.

To confirm your DKIM/DMARC records, use one of these lookup tools:

Note: because we manage your DNS, you don't add or edit DKIM/DMARC records yourself. If something still looks wrong after checking with these tools, contact support and we'll take a look.

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