Skip to main content

How do I manage and verify DNS records for my domain with Maildoso?

How do I manage and verify DNS records for my domain with Maildoso?

Managing and verifying DNS records is essential for ensuring proper email deliverability and domain functionality with Maildoso. This guide explains the processes for both automatic and manual DNS management, as well as steps to verify your domain setup.

Overview of DNS Records

Maildoso uses DNS records such as MX, SPF, DKIM, and DMARC to optimize email deliverability and domain verification. These records are either automatically configured or manually added, depending on your domain setup. See How DNS records work for your Maildoso domains for a fuller explanation of why these records live on our side.

Automatic DNS Configuration with Maildoso

If your domain's nameservers are pointed to Maildoso, DNS records are managed automatically:

  • Domain Purchased Through Maildoso: DNS records are added during the domain setup process.

  • External Domain Connected to Maildoso: Update your domain's nameservers to the ones provided in your Maildoso dashboard. Once the nameservers propagate (typically within 24 hours), Maildoso will automatically configure the necessary DNS records.

You can monitor the setup progress in the Maildoso dashboard under My Domains. When the domain status shows as "Active," the setup is complete — see Domain status glossary: what your domain's status means for what the other statuses along the way mean.

Manual DNS Management Is Not Supported

Maildoso does not support manually adding or editing individual DNS records (MX, SPF, DKIM, DMARC) at a third-party DNS host such as Cloudflare. Your domain's nameservers must point to Maildoso's two provided nameservers so DNS is fully managed on our side — this is required in all cases, including for external/BYO domains. (If your domain is actually registered through Cloudflare Registrar rather than just using Cloudflare for DNS, see Using domains registered with Cloudflare Registrar — that's a different, more specific situation.)

Verifying Domain and DNS Setup

To confirm that your domain and DNS records are correctly set up:

  1. Log in to your Maildoso dashboard.

  2. Navigate to My Domains and ensure the domain status is "Active."

  3. Check Email Accounts to verify that the relevant mailboxes are also "Active."

  4. Optionally, use a public DNS lookup tool to inspect MX, SPF, DKIM, and DMARC records.

DNS Management for Maildoso Nameservers

When your domain's nameservers point to Maildoso, DNS is fully managed by Maildoso. There is no option to manually add or edit DNS records (e.g., MX, TXT) for subdomain splits or custom configurations.

Troubleshooting Tips

  • If DNS propagation takes longer than 24 hours, check with your domain registrar to ensure the nameservers are correctly updated.

  • For manual DNS management, double-check that all custom records are entered accurately.

  • Use a DNS checker to validate the presence and correctness of your records.

By following these steps, you can ensure that your domain is properly configured and verified with Maildoso, enabling seamless email communication and domain functionality.

Did this answer your question?