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🧾 Customizing Your Customer Receipt

Customize what prints on your customer receipts — header, logo, footer, and display options — from the Receipts screen in the Back Office, with a live preview.

The Receipts screen lets you customize what prints on your customers' receipts — header, footer, logo, and a few display options — with a live preview. Find it in the Back Office under Settings → Printing → Receipts. (Your role needs the receipt configuration permission to open it.)


🔠 Receipt header

Add one or more header lines (up to 40 characters each) with Add a text line. If you leave the header empty, Virtuo automatically prints your company name, address, phone, and email instead.


🖼️ Logo

Upload a logo to print at the top of the receipt. The image must be a BMP file and 0.2 MB or smaller. If no logo is uploaded, none prints.


🔡 Receipt footer

Add footer lines (up to 40 characters each) — for a thank-you message, a promotion, or your website.


🎛️ Display options

Option

What it does

Limit product description

Restricts each product's printed name/information to a single line.

Hide employee name

Leaves the server's name off the receipt.

Hide free modifiers

Doesn't print modifiers that have no charge.

Hide free remarks

Doesn't print remarks that have no charge.

Compile identical products

Groups identical products onto one line on the receipt.


👁️ Preview and save

The right side shows a live Receipt preview as you edit. Press Save to apply your changes — you'll see a confirmation when it's saved.


💡 Good to know

  • Header and footer text prints exactly as typed — there's no separate wording per language.

  • Compile identical products is not applied on Quebec MEV fiscal receipts.

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