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You can customize lots of things on your created documents

Ben Badinszky avatar
Written by Ben Badinszky
Updated this week

Choose department

You can create and edit your departments in your Fakturownia account.

Click ā€œRefresh list nowā€ if you donā€™t see your departments in the dropdown list (you need to wait 5-10 seconds after clicking)

Donā€™t forget to set country for the department in Fakturownia Ā» And Save setting there!

Default document language

We aim to automatically select the language based on the customerā€™s country. If we canā€™t determine it, we use this.

Unit

Any text entered here will appear on the document for each item. If left blank, no unit name will be shown.

Example ā€“ If you enter ā€œBBā€ here, you will see this unit name in every document item

Order cancelation

You can decide what should happen in Fakturownia when you cancel an order in Shopify.

Options:

  • No canceling or deletion

  • Cancel the document in Fakturownia

  • Delete the document in Fakturownia

You can check ā€œCreate a credit note in Fakturowniaā€ if you want, optionally.

Comment

This text will be shown as a note of the document in Fakturownia. You can use this merge tag: {{order_number}}

For example: If there is an order with number 1234, and your comment is ā€œShop order is: {{order_number}}ā€ Ā» ā€œShop order is: #1234ā€ will be on your documents as a note

OSS forwarding

When turned on, documents for orders in the EU, except from your storeā€™s country, will be labeled ā€˜OSSā€™ in Fakturownia

To display the OSS label on your documents, you need to complete the following steps:

  1. Please note that you need to configure your tax settings in Shopify first. There, you can determine if the OSS is the appropriate tax regime for your business.

  2. OSS forwarding is Turned on in Shopify Admin: Log in to Shopify Admin Ā» Apps Ā» Fakturownia | Integration Ā» Settings Ā» OSS forwarding Ā» Turned on

  3. OSS mode is enabled in your Fakturownia account: Log in to Fakturownia Ā» Settings Ā» Account Settings Ā» Configuration Ā» OSS mode Ā» Enable Ā» Click Save

  4. Your Shopify storeā€™s country code in the billing information (Settings Ā» Billing information) is different from the country code of the customerā€™s billing address (which corresponds to the delivery address).

Collect VAT ID

When turned on, the customerā€™s entered VAT ID will be shown on all created documents Ā» ā€œAddress line 2ā€ changes to ā€œVAT IDā€ in the backend side, so any value entered in that field will be shown on your created documents.

After saving it here, to change the label and placeholder of this field from ā€œAddress line 2ā€ to VAT/NIP, etc. Ā» Follow these instructions

Automatic dual-currency conversion

Select the currency to convert the order value when creating dual-currency documents. For example, if the order is in USD, it will be converted to this selected currency, and both values will appear on the created document.

You can also select the exchange rate for converting the amounts:

  • ECB (European Central Bank)

  • NBP (National Bank of Poland)

Document numbering

You can set a custom numbering format only for documents created by this app. Note that invoices created from a previous proforma will use the proformaā€™s numbering. You can use these merge tags: {{order_number}}, {{order_id}}, {{yyyy}}, {{yy}}, {{mm}}, {{dd}}. If left blank, your Fakturownia default settings will be applied. For more information check out this article

Content parameters not listed above ā€“ that you canā€™t configure on your dashboard ā€“ work like this:

  • VAT Ā» We use Shopify order data and your Shopify VAT settings

  • Currency Ā» We use Shopify order data

  • Numbering sequence Ā» We use your Fakturownia default numbering sequence

  • Bank account information Ā» We use your departmentā€™s data that includes bank account details, too.

  • Discount Ā» We use Shopify order data and show that discount on the documents

  • Due date Ā» We use your Fakturownia default invoiceā€™s due date setting

  • Shipping fee Ā» We use the shipping fee within the Shopify order

  • Email template Ā» You can configure the content within Fakturownia

  • Payment method Ā» We use Shopify order payment method

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