July 10, 2023
Procedures
We have introduced a new digital maintenance form feature called “Procedures” designed to enhance operational efficiency for OEMs. Now OEMs have the ability to create and maintain a comprehensive procedures library, digitally defining all machine service procedures and conveniently attaching the necessary resources for engineers to reference.
These procedures will be readily available to the engineers on work orders. The service engineers will be able to fill out these procedure forms digitally and attach documentary proof (pictures) and the signature of the facility managers on-site.
Branding
We have introduced a new feature called “Branding” in our platform, which allows OEMs to customize the branding and appearance of the facility platform to match their company's identity. This feature gives OEMs the flexibility to create a seamless and consistent user experience for their customers. Here are the key highlights of this release:
Branding Customization: OEMs can now upload their company logo, and other branding assets to replace the default branding elements on the platform. Customize the color scheme, tagline, and other relevant information on the facility sign-in page.
Email Customization: Customize the email templates that are sent from the system to your customers by adding your own logo.
Enhanced Security and Access Control for the Customer Portal
We have introduced a new feature: password protection for users scanning the machine's QR code. When users scan the QR code, they will see basic machine details and for more information, they will be prompted to enter their username and password before gaining access to the machine's information. This additional layer of authentication will significantly reduce the risk of unauthorized access to sensitive data.
Improvements
Language Settings: We have fixed an issue when the user changes the language for the platform in settings, the setting is applied for the current session only. When the user signs in again, the language settings turn back to English. Now applied language settings will stay even after the user signs in again.
Machine Description: The customers now can see the machine description when the machine is created from the template by the OEM. Previously, the description was not shown to the customers.
Customer Machines: We have fixed an issue where a page refresh was required to see the newly created machines for the customers. Now, newly created machines are shown without the need to refresh the page.
August 28, 2023
Features
Status Customisation for Work Orders
we are thrilled to introduce the ability to define custom statuses for work orders in the main settings of our platform. This feature empowers you to tailor your work order management workflow to match your organisation's unique processes and needs. Here's what you can expect from this exciting update:
Create Custom Ticket Statuses: Define new custom ticket statuses in the Main Settings
Tailor Workflow to Your Needs: Customise work order statuses to match your organisation's specific processes and terminology.
Visual Differentiation: Assign a unique colour to each custom status to visually differentiate them and quickly identify work order status during daily operations.
Enhanced Work Order Management: Apply custom statuses to individual work orders for a more accurate representation of the work order's current state in your workflow.
Efficient Communication: Ensure consistent communication among team members to improve collaboration and understanding of work order progression.
Custom Fields for Inventory
We are pleased to introduce the ability to define custom fields for inventory in the main settings. This feature empowers you to capture specific information tailored to your organisation's needs, enhancing your inventory management. Here's a comprehensive overview of this exciting release:
Create Custom Inventory Fields: Define new custom fields for inventory items in the Main Settings by selecting a variety of field types, including text, date, number, and single select.
Tailor Inventory Records to Your Needs: Customise inventory records by adding fields that capture specific information according to your internal processes.
Capture Precise Information: Define field labels and types to capture data relevant to inventory items, such as quantity, warranty details, or batch numbers.
Kanban Board for Machines and Facilities
We are excited to announce another update to our Makula platform, introducing the Kanban board views for managing machines and facilities. This release empowers you to visually manage and monitor machines and facilities within your organisation, streamlining workflows, enhancing communication, and improving overall work management.
Here's an in-depth look at this exciting release:
Machines and Facilities-Focused Kanban Board: Use a visually intuitive interface for managing and monitoring machines and facilities throughout their lifecycle.
Visualise Machines and Facilities Workflows: Create custom field columns that represent different stages in your machine lifecycle and drag and drop machines and facilities between columns to reflect their current status and maintenance stage etc.
Enhanced Machine Tracking: With a board view, get a comprehensive overview of machines' status, maintenance needs, and utilisation.
Improved Communication and Collaboration: Improve team collaboration with a visual representation of machines and facilities-related data on the board.
Table View for Work Order, Machines, Facilities, Inventory
We are introducing the Table View feature for Work Orders, Machines, Facilities, and Inventory. This empowers you to access data in a structured and organised manner, enhancing your management and decision-making capabilities. Here's what you can expect from this exciting update:
Table View for Data Management: Access the work orders machines, facilities, and inventory information in a tabular form that displays essential information for quick reference.
Structured Data Display: Access multiple records at once and easily identify important details without the need to go to the detail page.
Custom Fields Columns: View all custom fields associated with the work order, machine, facility, and inventory in the form of columns
