Why can’t I change the email linked to my Roam account?
For security reasons, Roam does not currently allow users to change the email address associated with their account. Your email is a key part of your identity verification, so restricting changes helps protect your wallet from unauthorized access.
To keep your email and Roam account secure, please follow these recommended best practices:
How to Protect Your Email and Account
1. Use a strong password
Create a complex password with upper- and lowercase letters, numbers, and symbols. Avoid easy guesses like names, birthdays, or common words.
2. Enable Two-Factor Authentication (2FA)
Activate 2FA on your email account to add an extra layer of protection. This ensures no one can log in without a verification code.
3. Watch out for phishing attempts
Be cautious of emails pretending to be from Roam.
Do not click unknown links or download attachments.
Why can’t I change the email linked to my Roam account?
For security reasons, Roam does not currently allow users to change the email address associated with their account. Your email is a key part of your identity verification, so restricting changes helps protect your wallet from unauthorized access.
To keep your email and Roam account secure, please follow these recommended best practices:
How to Protect Your Email and Account
1. Use a strong password
Create a complex password with upper- and lowercase letters, numbers, and symbols. Avoid easy guesses like names, birthdays, or common words.
2. Enable Two-Factor Authentication (2FA)
Activate 2FA on your email account to add an extra layer of protection. This ensures no one can log in without a verification code.
3. Watch out for phishing attempts
Be cautious of emails pretending to be from Roam.
Do not click unknown links or download attachments.
Roam will never ask for your password or PIN.
4. Monitor your email regularly
Look out for unusual activity, login alerts, or unexpected messages. Act quickly if anything looks suspicious.
5. Keep your device secure
Use antivirus protection, update your device regularly, and avoid public Wi-Fi when accessing sensitive accounts.
By following these steps, you greatly reduce the risk of unauthorized access to your Roam account through your email.
If you need assistance or have concerns, feel free to contact Roam Customer Support.