How to keep your Roam account safe from scammers
The digital world is full of online scams, so protecting your Roam account is important. Here are some practical tips to keep your account secure:
Keep your login details private: Never share your Roam username, password, or transaction PIN—even with friends or family. Roam will never ask for your PIN or password. Your account is personal, and access should stay that way.
Use a strong password: Make your password unique and hard to guess. Include uppercase and lowercase letters, numbers, and symbols, and avoid obvious choices like birthdays or simple sequences.
Protect your PIN: Memorize your Roam transaction PIN. Don’t write it down, and never share it with anyone.
Be careful with public Wi-Fi: Avoid logging into your Roam account on public networks, which can be risky. Stick to private or secure connections whenever possible.
Stay alert: Watch out for suspicious emails, calls, or messages pretending to be from Roam. Don’t click on unknown links or download attachments from unfamiliar sources.
Report anything unusual: If you notice any strange activity on your account, contact our customer support team immediately.
By following these simple steps, you can keep your Roam account secure and reduce the risk of scams.