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Account Settings and Analytics Dashboard
Account Settings and Analytics Dashboard

Access account settings, billing, engagement info, analytics, and bonus commission earnings from the “Account” tab

Ariel Kersey avatar
Written by Ariel Kersey
Updated this week

Video Tutorial: Account Settings and Analytics Dashboard

Markable for Desktop

Use Markable’s desktop version if you want to:

  • Access your account from a computer

  • Access your account from an Android device

**Note: Markable on Desktop is only compatible with Chrome browser. Not compatible with Safari browser.

To access Markable Desktop:

  1. Click the “Account” tab in the navigation bar at the bottom of the screen

  2. Click the white “Copy Link” button in the black banner at the top of the screen

  3. Paste the link into Chrome browser

  4. Log in to Markable using your username and password

**Note: If you normally log in to Markable using your Facebook or AppleID, you will not be able to log in this way on desktop. Please email success@markable.ai and we will create a username and password for your account that you can use to log in to the desktop version.

Access Account Settings

  1. Click the “Account” tab in the navigation bar at the bottom of the screen

  2. Click the “Settings” button in the top right corner of the screen

General Settings

AI Collage Preference

Save your preferred settings for creating AI collages so they look the same every time. Please refer to our AI Collage tutorial for more details on creating an AI Collage

Auto Reply Scheduler

This is another way to access the AutoDM scheduler. Please refer to our AutoDM tutorial for more details on how to create an AutoDM.

Account Info

Please refer to our Account Set Up tutorial for more details

  1. Edit your contact information

  2. Edit your Storefront URLs

  3. Edit tracking IDs

  4. Edit your Instagram handle

    • Note: Changing your handle will invalidate your BioLink URL and collage links. Proceed with caution.

    • Editing your handle here will not change the Instagram account your Markable account is linked with. If you need to switch accounts, please review our BioLink tutorial for more details.

  5. Edit your content category

  6. Enter a referral code (see Referral section below for more details)

  7. Delete your account

    • Note: This permanently deletes your account and all settings, and cancels your subscription. If you want to keep your account and only cancel/change your subscription, please refer to the “Billing Details” section below.

Payment

Begin a new subscription

  1. Choose a subscription tier. Please see package details here.

  2. Enter a VIP referral code, if applicable

    • Note: If you have a referral code, please make sure it is entered and spelled correctly before subscribing. The referral code will be the Instagram handle of the person who referred you. Please see the “Referral Program” section below for more details.

  3. Click the “Subscribe” button

  4. Enter your payment information

  5. Click the “Subscribe” button

Billing Details

To view your billing details after you’ve subscribed, first go to the Account tab> Settings> Payment.

  1. View your current bill.

    • Starter package (pay per click) Engagement accumulation rate will update automatically every 24 hours

    • Business, Pro, and VIP: Per month rate is displayed for package tiers

  2. View the dates of your billing cycle

  3. View your current plan

  4. Change your plan (See details below)

  5. Cancel your subscription (See details below)

  6. View past transactions

Change/Cancel your subscription

To cancel Starter Package:

  1. Go to Account> Settings> Payment

  2. Click the “Cancel Subscription” button in the “Billing Details” page

To cancel Business/Pro/VIP Packages: Please email success@markable.ai for cancellation

To change your plan:

  1. Go to Account> Settings> Payment

  2. Click the “Change Plan” button in the “Billing Details” page

  3. Select a new plan

  4. Click the “Change Plan” button at the bottom of the screen

Change your payment method

Please email success@markable.ai to request a payment method change. We will send you a secure link to Stripe to update your payment information.

Referral Bonus

Markable’s Referral Program

Current Markable users who refer new users will earn a commission for each new user that subscribes to the app.

  • Starter package (pay per click) subscribers will earn the referrer a one time $25 commission

  • Business, Pro, and VIP package subscribers will earn the referrer a 20% monthly commission, for the first six months of the referees subscription.

  • Pay per click subscribers that upgrade to a higher tier package will earn the original referrer a monthly bonus based on what package they upgrade to.

By being referred by a current user, new users gain access to Markable’s exclusive VIP Unlimited package tier. If you are interested in purchasing a VIP Unlimited package and do not have a referral code, please contact us at success@markable.ai.

Share Your Referral Code

  1. Click the arrow next to “Invite Friends: 20% commission as referral bonus”

  2. Copy the invitation, or send directly through any app you choose

The referral invitation includes a link to download the Markable app, and your referral code, which is your Instagram handle. Please ensure that when you set up your account, your Instagram handle is spelled correctly. This will help avoid any referral bonus loss from misspelled codes.

Enter A Referral Code

  1. Go to Account> Settings> Account Info

  2. Scroll to the bottom and enter in the code in the “Referral Code” section

  3. Click the “Save” button in the top right corner

**Please note: Once a referral code has been entered, it cannot be changed.

Log Out

Click the “Log Out” button to log out of your account.

View Analytics Dashboard

Date Range Buttons

The date range buttons at the top of the screen control the entire Dashboard. Please ensure you have the correct date range selected when viewing your Dashboard.

  • 7 Days

  • 30 Days

  • 3 months

  • Total

Trend (Engagement)

Use this section to view engagement trends over selected time periods

View Total Engagement Per Day

  1. Select “7 days” or “30 days” from the date range buttons

  2. To view as a graph, click the Graph icon in the top right corner

  3. To view as a chart, click the Chart icon in the top right corner

    • Scroll down to see more dates in chart mode

View Total Engagement Per Month

  1. Select “3 months” or “Total” from the date range buttons

  2. To view as a graph, click the Graph icon in the top right corner

  3. To view as a chart, click the Chart icon in the top right corner

    • Scroll down to see more dates in chart mode

Analytics

View Total Engagement

Use this section to view total engagement for a time period. Select a date range button from above to view total engagement for that time period.

Bonus Commission

  1. Use this section to view your total bonus commission earned for a time period. Select a date range button from above to view bonus commission earned for that time period.

  2. For more detailed bonus commission information, click on the box.

  3. Change to a specific date range

  4. View bonus commission products

    1. Tracking IDs

    2. Total clicks per product

    3. Items sold per product

    4. Commission earned per product

  5. Copy links to share

    1. Attach a tracking ID

Product Engagement Details

View detailed information about link engagement

  1. Sort by “Recent” or “Top Clicked”

  2. Choose a specific date range

  3. View total clicks per link

  4. Copy links to share

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