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What is event-based campaign setup?

Rubaiyat Farhan avatar
Written by Rubaiyat Farhan
Updated over 2 months ago

When users select event-based:

  1. System fetches live events from their MarkTag integration

  2. Users can filter events by groups/categories

  3. Bulk select/clear all options available

  4. Choose between "any" or "all" conditions:

    • Any - Campaign triggers if any selected event occurs

    • All - Campaign triggers only when all selected events occur

Setting Up Event-Based Campaigns

When you select event-based as your trigger type:

  1. View available events – The system fetches all events currently being tracked by your MarkTag integration

  2. Filter and organize – Browse events by category or group to find what you need

  3. Select your triggers – Choose one or multiple events that should activate your campaign

  4. Set conditions – Decide whether the campaign triggers when:

    • Any selected event occurs (customer does at least one action)

    • All selected events occur (customer completes all actions)

Example: For a cart abandonment campaign, you'd select the "Cart Abandoned" event with an "any" condition, so the campaign triggers whenever any customer abandons their cart.

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