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How does discounts and offers work while creating campaigns?

Written by Daisy Blaschke

Four Incentive Options

Product Discounts

Use existing discounts already configured in your product catalog. This option:

  • Pulls pre-existing discount codes

  • Applies to your selected products

  • Maintains consistency across campaigns

  • Ensures accurate pricing in your messages

Best for: Products with standing promotional offers or regularly discounted items.

Custom Offers

Create campaign-specific discounts from scratch:

  • Define discount type: Percentage off or fixed dollar amount

  • Set discount codes: Create unique codes for tracking

  • Configure expiration dates: Add urgency with time limits

  • Customize terms: Add minimum purchase requirements or other conditions

Best for: Special promotions, limited-time offers, or campaign-specific incentives.

Bundle Packages

Combine multiple products into attractive package deals:

  • Group complementary items together

  • Set special bundle pricing

  • Cross-sell related products

  • Increase average order value

Best for: Product launches, holiday promotions, or clearing multiple inventory items.

Skip Incentives

Some campaigns don't need discounts at all. Choose this option when your focus is on:

  • Brand awareness and education

  • Value proposition messaging

  • Product information and features

  • Building customer relationships

Best for: Informational campaigns, brand storytelling, or premium products where discounting might harm perceived value.

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