We're thrilled to welcome you and your beloved cat to the Marro family! Your trial box is your first taste of Marro’s fresh, high-quality meals - and it’s sure to delight your cat.
What’s a trial box?
The trial box is the perfect introduction to Marro. It’s your cat’s chance to sample our meals and see if we pass their taste test (spoiler: they’re going to love it). Based on your preferences during signup, you’ll receive either a 7-day or 14-day trial.
You’ll get to choose from our five delicious recipes, and if your cat has any allergies or special dietary needs, we’ll make sure their trial box is free from any unsuitable options.
As you continue with Marro, you can adjust your recipe selections at any time.
Payment for the trial box is processed at checkout. Once paid, the trial box contents can’t be changed or canceled. However, after it arrives, you’ll have full flexibility to pause, skip, or reschedule your next deliveries as needed.
What’s inside your trial box (besides the meals)?
Welcome booklet: packed with tips for transitioning your cat to Marro and key info about your subscription.
Menu à la Cat: a recipe card listing all the ingredients and nutrition details of the recipes you selected.
Marro spork: a handy, multi-purpose utensil for easy serving.
A surprise gift for your cat: we won’t spoil it for you.
The Marro box: It’s not just a box - it’s a luxury mansion for your cat to lounge in.
What happens next?
Once your trial box arrives, you’re in control of future deliveries. Your next delivery will be set for 7 or 14 days after the trial box (depending on your trial box). You can change your recipe selection, change your delivery date, skip a box, or even cancel anytime.
Just keep in mind, any changes need to be made by 11 pm, two days before your scheduled delivery date. Once that deadline passes, your box is locked in and on its way.
Please note - we're not able to send single sample pouches of our meals, and that's because our meals arrive chilled. To ensure they arrive in their best condition, the fewest we can send is 7 pouches.