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Matcherino Platform FAQ
Setting up a Matcherino Event Page
Setting up a Matcherino Event Page

Help for when you're new to the platform and want to setup your first Matcherino event!

Jon Christopher avatar
Written by Jon Christopher
Updated over a week ago

1. Go to https://matcherino.com/create and sign in to the platform.

2. Select “Create Tournament” from the menu on the left or click “Create Tournament” in the middle of the screen

3. You will have to select if you want this tournament to be part of a series (the default choice here is no), and what username you want this tournament to display under.

When you’ve made your selections, click ‘Create’ and you will be taken to your new, unpublished event page.

Please Note:
Partner platform display names should not contain vulgar language. If this is part of your personal brand, you must update your name on the platform to fit these guidelines. You can change your platform display name in your Profile -> Settings screen.

Teaching Point - You can give out links to an unpublished page to anyone you want, but the pages are not able to accept any form of cash donation, nor will they show up on platform discovery features.

4. Fill in the basic information fields of the ‘General’ admin tab, including your event title, a header image (800x450) for your page. The “Hide Unpublished” button will completely hide and remove all access to view your page from everyone (including Matcherino staff), and generally isn’t needed.

Please Note:
Partnered events cannot be named using vulgar language.

You will have space to include your event description and rules further down the page. Please note that the ‘Prize Pool’ label is the name of your prize pool (and most often can be left unchanged).

Teaching Point - If you wish to associate your event with a charity like the American Red Cross, click the slider to enable charitable contributions in the event and select a charity from the drop down.

If you would like to get a charitable entity added to the primary list, talk with a Matcherino support representative.

At the bottom of the page you have a space to post in stream links, as well as a way to link organizer social media accounts from your page.

It is recommended that all organizers on the platform include a non-expiring Discord link to their event server on a page so that platform support can route player questions directly to you.

Please note, custom URLs are only available to members of our partnership program.

5. If your tournament has more staff than just yourself, add the other admins from the ‘Staff’ tab. To start, click the blue "Add" button.

This will bring up a search field for you to pull up other Matcherino Accounts to make an event admin.

Teaching Point - The easiest way to search for users on the platform is by their userID number. This is the four to six digital string of numbers after their username in their profile, and the same string of numbers is in their profile URL. You can search for a userID directly by putting a # before the string of numbers.

6. You can set your Crowdfunding Goals in the “Crowdfunding Tab”, as well as hide any donations that users would like to keep anonymous (for things like base prize pool donations, privacy reasons, etc) and set up stretch goals.

7. Once your staff and general event information is filled out, click on the Actions tab in the admin panel. At this point you *can* publish your event to make your page public (but don’t worry, you can still edit everything about your page at this point).

You can also cancel your event from this tab, refund specific users donations (including code redemptions), or reset a page entirely.

8. If you run events at a live venue or use entry fees, there are additional tools and information about event setup that can be found in this guide.

Problems?

If you encounter any problems while setting up an event page, don't hesitate to contact intercom support! Just click the intercom icon in the bottom corner to send them a message.


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