Admin: Configurations: Email Templates
This page lists out all of the system emails that are sent to your Users. The far right column gives you the options to 'Edit' or 'mark as Inactive/disable' each Email.
Important: The 'From Email' needs to be your domain based email address - and that email address needs to be verified with our system through DNS records. Click here for more info.
Shortcodes: The email templates contain a number of shortcodes which are listed out below. The shortcodes are not compatible outside of their 'category'. For example, the '[Invoice number]' shortcode will only work in the 'Invoice System Emails' category of emails.
Email Template | Category | ShortCode |
Review Bidder Tax Exemption Form | Admin Emails | [Name],[Bidder number] [Company Name] |
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Tenant password updated | Admin Emails | [Name],[UserName], [Password], [Link for the webpage login], [Email], [Company Name] |
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Tenant access code | Admin Emails | [Name], [AccessCode]., [Email], [Company Name] |
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New user added | Admin Emails | [Name],[Role], [Website name]. , [UserName], [Password, [Email] |
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Bidder Registration: Duplicate Information Found | Admin Emails | [Name], [BidderName] , [BidderName], [Bidders] , [FirstName], [LastName], [Address], [City], [State], [Zip], [Phone], [HomePhone] [CellPhone] |
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New Bidder Registration | Admin Emails | [Name], [UserName], [FirstName], [LastName], [HomePhone] [CellPhone], [CompanyName], [BillingAddress], [ShippingAddress], [Createddatetime], [Company Name] |
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BuyNow Offer Received | Admin Emails | [Bidder Number], [Offer Amount Received], [Item Number] , [Name of the Auction]., Company Name] |
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Failed Login Attempt Notification | Admin Emails | [Name], [Email], [Company Name] |
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Bidder Failed Registration | Bidder and Consignor System Emails | [Name], [company name]. [masked URL or direct link to registration form]. [Company Name] |
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Bidder: Tax Exemption Request Expired | Bidder and Consignor System Emails | [Name], [Email], [Company Name] |
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Bidder Invoice: Payment Successful - Initiated by | Bidder and Consignor System Emails | Name], [Invoice number], [Email], [Company Name] |
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Bidder : Bidding Suspended | Bidder and Consignor System Emails | [Name], [Company Name], [Email], [Company Name] |
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Bidder : Registration Fee Received | Bidder and Consignor System Emails | [Name], [Company Name], [Email] , [Company Name] |
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Bidder: Tax Exemption Request Approved | Bidder and Consignor System Emails | [Name], |
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Bidder: Tax Exemption Request Rejected | Bidder and Consignor System Emails | [Name], [RejectedReason] |
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Bidder Confirmation | Bidder and Consignor System Emails | [Name], |
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Bidder password updated | Bidder and Consignor System Emails | [Name], |
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Bidder: Item Added to Watch List | Bidder and Consignor System Emails | [Name],[Lot number – Item name], [ImageUrl], [Current bid]., [Ends in], [Email], [Company Name] |
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Bidder: Item Removed from Watchlist | Bidder and Consignor System Emails | [Name],[Lot number – Item name], [ImageUrl], [Current bid]., [Ends in], [Email], [Company Name] |
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Bidder Registration: Pending Approval | Bidder and Consignor System Emails | [Username], Website name] , [Email], [Company Name] |
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Bidder Registration: Approved | Bidder and Consignor System Emails | Name], [UserName] |
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Bidder Registration: Added by Admin | Bidder and Consignor System Emails | [Name], [UserName], [Password] |
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Another bidder placed an equal or higher bid | Bidder and Consignor System Emails | [Lot number – Item name] , Current bid:[Current bid], [Your bid], [Ends in] |
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Bidder placed a winning bid | Bidder and Consignor System Emails | [Lot number – Item name], [ImageUrl], [Current bid], [Your bid], [Ends in], [Email], [Company Name] |
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Outbid Notification | Bidder and Consignor System Emails | Name],[ImageUrl], [Current bid], [Your bid], [Ends in], |
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Contact/Marketing: Subscribe to notifications | Contacts and Marketing Emails | [Name], [Company Name]. |
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Un-subscribe from notifications | Contacts and Marketing Emails | [Name], |
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Refund payments | Invoice System Emails | [Name], [Amount], [Invoice number], [Email], [Company Name] |
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Bidder Invoice: Invoice Attached | Invoice System Emails | [Name], [Company Name]. |
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Bidder Invoice: Payment Successful | Invoice System Emails | [Name], [Invoice number] |
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Bidder Invoice: Payment Failed | Invoice System Emails | [Name], [Invoice number] |
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Bidder Invoice: Approved | Invoice System Emails | [Name], [Company Name]. |
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Bidder Invoice: Approve & Charge | Invoice System Emails | [Name], |
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Consignor: Settlement Email | Settlement System Emails | [Name], [Company Name], [Email] |