Below, we've compiled answers to the most common questions about how Maxly works, its features, and how it can transform your veterinary practice.

Maxly is an AI-powered clinical ambient scribe designed for veterinary professionals. It listens during patient consultations and automatically generates structured clinical notes.

To use Maxly:

You can then copy or export the final note into your PIMS (Practice Information Management System). This workflow significantly reduces the time spent on manual documentation.

Maxly combines several capabilities into a single workflow built specifically for veterinary professionals:

Together, these features help veterinary professionals go beyond transcription and quickly access meaningful clinical insights.

Data security and privacy are core priorities for Maxly.

AI models are trained only on publicly available veterinary knowledge—not customer data.

Maxly stores data regionally:

All data is securely processed in the cloud and stored in compliance with regional privacy regulations.

Maxly supports common veterinary clinical note types, including:

You can also create custom templates tailored to your veterinary specialty. Over time, Maxly learns from your edits to help streamline future documentation.

Yes. Maxly's Style Settings allow you to control:

Settings auto-save and apply to all future notes. Maxly can also learn from your edits over time and automatically apply your preferences.

For details, see Customizing Your Note Style in Maxly.

Yes. Use Smart Transform to reformat individual sections:

This is useful for one-off formatting changes without regenerating the entire note.

Maxly is $75/month per user and includes unlimited transcriptions and clinical notes.

For a limited time, Maxly is available for $60/month per user.

New users also receive:

Direct PIMS integrations are not available yet.

For now, you can:

Native integrations with major veterinary practice management platforms are in development.

Maxly is built for a wide range of veterinary professionals, including:

Custom templates and flexible settings make it adaptable to many veterinary specialties and practice environments.

Yes. You can cancel at any time from your account settings.
You'll retain access through the end of your current billing cycle.

Yes. All notes created during your trial or subscription remain accessible.

After cancellation, you can:

You won't be able to create new notes unless you resubscribe.

Maxly works across web and mobile, giving you flexibility in how and where you document care.

You can use Maxly on:

The mobile apps support core workflows such as recording encounters, transcription, and note generation. The web app provides the full experience for reviewing, editing, and exporting notes.

Maxly uses advanced speech recognition optimized for veterinary clinical conversations, including veterinary terminology, drug names, and species-specific language. Accuracy improves as more context is captured during an encounter.

As with any AI-generated content, veterinary professionals should always review notes before finalizing.

By automating transcription and note drafting, Maxly often reduces documentation time by over 50%, helping veterinary professionals spend less time charting and more time focused on patient care.

There is no maximum recording time.

For details, see Pausing and Resuming Encounters in Maxly.

Yes. You can upload:

Files are added to the Notes and Context section (up to 200 MB per file). Maxly extracts text from uploads and uses it as additional context when drafting notes. The AI Assistant can also reference uploaded documents when answering questions.

For details, see How to Upload and Use Document Attachments in Maxly.

If you need help:

Veterinary professionals choose Maxly to:

Thousands of veterinary professionals use Maxly as part of their daily workflow.