Payment Methods
Mbrella Charge supports several payment methods to suit different preferences and company policies:
Credit Card (for split billing scenarios)
Direct Debit (SEPA mandate)
Bancontact (in specific cases)
The availability of these payment methods may depend on your company's settings and the charging stations you use.
Billing Scenarios
Company-Paid Charging
In many cases, your employer will cover the costs of your EV charging. This is typically handled through:
Direct billing to the company
Use of your mobility budget (if applicable)
Split Billing
Your company may implement split billing, which means:
A portion of the charging costs is covered by the employer
Any amount exceeding set limits is billed to you personally
For split billing to work, you'll need to add a personal payment method (like a credit card) to your Mbrella Charge account.
Personal Charging
If you charge outside of company-approved parameters (e.g., exceeding monthly limits or charging in restricted locations), these sessions may be billed entirely to your personal account.
Invoicing and Expense Tracking
Charging Sessions: Each time you charge your EV using Mbrella Charge, the session is logged and an expense is created.
Expense Creation: The system automatically generates expenses for each charging session.
Invoice Checks: Mbrella performs automated checks on charging invoices to ensure accuracy (99.8% accuracy rate).
Viewing Expenses: You can review your charging history and expenses in the Mbrella Charge app.
Home Charging Reimbursement
If you charge your EV at home, Mbrella Charge offers a special reimbursement process:
The system can detect home charging sessions.
Reimbursement is processed through payroll for compliance and tax purposes.
CREG tariff periods will be applied retroactively to ensure fair reimbursement.
You can see all your invoices and charging history in your Mbrella Charge app
Spending Controls and Spending Limits
Your company may implement various cost control measures:
Monthly Budget Limits: A cap on the amount reimbursed for charging each month.
Price Cap per kWh: A maximum rate the company will pay for charging.
Country Restrictions: Limiting reimbursement to specific countries.
Charger Type Restrictions: E.g., blocking reimbursement for fast charging or specific providers.
Idle Fee Control: You may be responsible for any idle/parking fees incurred.
These controls help manage costs while still providing flexibility for your charging needs.
Important Notes for Employees
Payment Method Requirement: If your company uses split billing or cost controls, you'll need to add a personal payment method to your account.
Spending Awareness: Keep track of your charging expenses, especially if there are monthly limits.
Company Policies: Familiarize yourself with your company's specific charging policies and reimbursement rules.
Support: If you have questions about billing or encounter issues, use the in-app support chat or contact charge.support@mbrella.eu.