First of all, a small reminder:
Physical card
When Mbrella Charge is activated for an employee, a physical charge pass is automatically ordered. The pass is typically sent to the driver's home address within 7 days of ordering.
Virtual card
A virtual charging pass is automatically created and available in the Mbrella Charge app.
If you still haven't received your physical card a week after ordering it, you can reach out to our support team via the chat and we will track your card down! 👀