Once your employer has given you access to the Mbrella Charge benefit, the following steps will be taken automatically or should be taken by you. Let's have a look!
Your employer assigns you the Mbrella Charge benefit.
Nothing for you to do!
You receive an e-mail with an invitation to download the Mbrella Charge app and log in for the first time.
A virtual card is automatically available and activated for you in the Mbrella Charge app
A physical card will automatically be ordered for you and will be delivered at your home within 5 working days
Once the physical card has been delivered, you activate it by entering the card information in the app
You click on the three stripes in the right upper corner
You click on "charging passes"
You click on the green plus sign in the right upper corner
You enter your charging pass code
You click on "confirm charging pass"
You can see it in action in this video: