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Loss of my Mbrella Charge card

Lost your charging pass? Find out what you can do in this article.

Manon Lambert avatar
Written by Manon Lambert
Updated over a week ago

Everybody can lose something, so no worries we have thought about this!

  1. As a first measure, you can block the pass in your Mbrella Charge app.

  2. Afterwards, inform the Mbrella support team via charge.support@mbrella.eu or via the chat, and we will permanently delete your pass and order a new one.

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