Why can't I find information on the home charging station of my employee?You can't always see the information on your employees' home charging stations. Read why in this article.
Where can I find the invoice for the home charging station?This articles helps you find the costs for home charging.
What is split billing?Thanks to D'Ieteren Energy by Mbrella, some charging costs can be billed to employees. This article explains this concept of split billing.
I can't pay my invoiceIn this article you'll find the steps to resolve an issue with the payment of your invoice.
What's a SEPA XML file & how can I use it?Read this article to know everything about the SEPA XML file to reimburse homecharging sessions.
How can I have explanation on my invoice or dispute data of a charge?Do you think there is a mistake in one of your invoices? We're happy to help you gather more information.
How does billing work?Access to a comprehensive suite of tools for viewing and managing invoices. Here's how to see them
You can't find your receipt or invoice?If you're having trouble locating a receipt or invoice, this guide will walk you through the steps to resolve the issue