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Pet Parent Stories

Reviews and testimonials from pet parents

Brittney Martinson avatar
Written by Brittney Martinson
Updated over a month ago

We’re endlessly grateful to the pet parents who’ve shared their journeys with us. Their testimonials are more than words; they’re windows into the lives of pets who’ve bounced back from pain, rediscovered playfulness, and reclaimed comfort—all with the help of the Luma.

This collection of stories is why we do what we do. It’s a celebration of resilience, love, and the unbreakable bond between pets and their people. We hope these stories inspire you as much as they inspire us.

Thank you for trusting us to be part of your pet’s journey. Together, we’re making a difference—one wagging tail, gentle purr, and happy hop at a time.

With gratitude,

The MedcoVet Team


Lucy

“I got Lucy in my mid-twenties, and it's been me and here side-by-side for almost 10 years now. She has always loved to be active and fun around. She tore her ACL a few months ago, and unfortunately, due to her age and overall hip condition, the doctor said she was not a good candidate for surgery. They recommended red light therapy as an alternative.

After a few weeks of loading her in the car (not an easy task for a 105-pound dog with a torn leg), taking her to the vet (where she gets pretty stressed,) and sometimes having to wait for a while for treatment, I was beginning to lose hope that she would have successful healing.

I was introduced to MedcoVet, where Chris was unbelievably thoughtful and helpful. She took time to truly understand Lucy's condition and make recommendations specific to her. In addition to the personalized attention and care, the cost of this therapy was substantially lower than what I was paying at the vet! Felt like a win, win, win. After several months, Lucy is back to normal, and we are thrilled! SO thankful to have found Medco Vet!”

-Alison Earl


Ella

“When my miniature dachshund, Ella, underwent her first IVDD surgery, it was a challenging time for both of us. She was in significant pain despite being on multiple medications, and I desperately wanted an alternative solution that didn’t involve adding more pills to her regimen.

That’s when her rehab veterinarian recommended the MedcoVet Luma Laser, and it truly became a game-changer. We’ve been using the laser therapy every day for the past two years, and I can’t say enough about how much it has helped Ella.

Initially, it played a vital role in managing her post-surgery pain, providing her with much-needed relief. Over time, it’s become an essential part of her routine, helping to prevent painful flare-ups and keeping her comfortable and active. Not only has the MedcoVet Luma Laser been effective, but it’s also incredibly easy to use at home. It has saved us countless trips to the vet’s office and significantly reduced our expenses for in-clinic laser therapy. Most importantly, it has given Ella a better quality of life—and as a pet parent, that’s priceless. I wholeheartedly recommend the MedcoVet Luma Laser to anyone dealing with similar challenges. It’s been a lifeline for Ella, and I know it can make a difference for others too.”

-April McGill


Norman

“We were desperate to find a solution to Norman’s pain. He was unable to walk and could not even get comfortable laying down. He would sit like a bear and pivot from left foot to right foot. He couldn’t put any pressure on his right front foot. We couldn’t afford a $10,000 MRI, so I went the natural route and took him to an animal chiropractor.

She was very patient and loving with poor Norman. She would adjust him and then give him some ‘scritches’ and then a treat and then the Luma device. We saw a pretty decent improvement with his pain level in just a few uses. I was very interested to learn more about this Luma device. I read everything I could find on it and I wanted to buy one. My animal chiropractor suggested renting it for a bit until she could find one for me to buy. We rented for about 4 months.

I used it religiously three to five times a day on Norman. We saw great improvements with the Luma. Within a few weeks Norman was able to stand again without help. He still wasn’t putting any weight on that front paw and it hurt him to limp but he was standing to eat and could potty on his own again. Week after week we saw slight improvements. By week 9 he was walking with a limp. The pain was manageable and controlled at this point. Then on week 17 we turned a corner! Very slight limp and full weight on his front foot. Pain was minimal. It was so exciting! We got our sweet Norman back. He was happy again. I called the company to purchase the device but they told me it was only for lease. I was heartbroken. I really wanted to have one of our very own. Once Norman was fully recovered we returned the Luma device. It was miracle! I found a smaller mini red light device and we use that on Norman when the weather gets him arthritic. We really miss our Luma and are still hoping to one day getting one. Thank you for sharing your miracle red light healing Luma. We are forever grateful to you for bringing our sweet Norman back to a pain free, limp free life.”

-Jennifer


Sunshine

“Recovery from Sunshine surgeries required a full suite of rehabilitaion modalities. Laser, underwater treadmill and program of physical therapy. Having the Luma enabled me to provide laser treatment on a daily basis. This kept Sunshine comfortable through the daily exertion required for the exercises. Sun would happily lay on her "laser pad" for her treatment and this added to our connection through her lengthy period of recovery. She is now a happy, healthy dog leading a full normal life. So glad Luma was available to help us on our journey.”

-Pat Hughes


Jacques

“Our pup Jacques tore his CCL at 11 year old and the Luma help so much with his post surgery recovery and we’ve continued to use it for support the past few years. It’s so wonderful to be able to provide healing in the comfort of home ❤️”

-Nicole Tillotson


Olive

“Olive was only a year old when she was diagnosed with grade 3 bilateral luxating patellas. We found an amazing PT who recommended trying the LUMA under her guidance. The LUMA not only helped us prepare for each of Olive’s three orthopedic surgeries, it was also a crucial part of her recovery afterwards. Now Olive is almost 5 years old and while she is not competing in any Olympic sports, she is still able to enjoy her favorite activities like a normal and happy dog. Thank you LUMA!!”

-Tia Trabucco


Sparkles

“After an ultrasound and medication, our veterinarian recommended the Luma therapy. It has made a remarkable difference in Sparkles physical condition. Her limping after running or extended walks improved and the Luma is very a quick remedy when she needs it.

Luma is easy to use and convenient to pack for vacations. We spend a few days at Barkswell DogResort in North Carolina this past summer and found myself recommending Luma to another guest with 2 elder Labradors with arthritis. Great product..worth the price”

-Chuck Norberg


Noel

“The Luma helped Noel recover through multiple operations as an 8-week-old puppy. Noel's leg was severely broken when her original owner stepped on her. I adopted Noel as the original owner could not afford the surgeries needed. Noel also had severe nerve damage. The Luma was used for several weeks to help with bone and nerve healing. I purchased a Luma because I expected Noel would need the Luma treatment for arthritis throughout her life. I can use the Luma for a week and it lessens the pain and the need to use pain medications for long periods. I also used the Luma to help her recover from a TPLO on her right rear leg when she was 3 years old.”

-Janet Harrison


Gemma

“The Luma helped heal an ongoing wound issue for Gemma, that was absolutely stumping veterinarians. She is all healed and back to her happy self!”

-Lauren


Birdie

The Luma device eased Birdie's hind leg pains. It brought tears to my eyes when I first saw her get "zoomies" in the backyard - it's been awhile since she felt good enough to zip around!

-Holly Harper


Anderson

“Anderson was seen by 2 orthopedic doctors who recommended ACL repair on one or both legs. We opted for a conservative approach of rest, acupuncture, and laser therapy. After a recommendation from our vet Dr Karen Collins, we purchased our Luma. Anderson is in year 2 of pain-free happiness. He loves his laser therapy! Thank you, Luma.”

-Michelle Scharff


Violet

”Luma was able to help Violet get back to enjoying life and to have quality in her life. She was able to take the walks she so loves and just be a dog again and not a couch potato.”

-Jackie Carr


Waldo

“The Luma is an amazing device to be used in home for your convenience and your pets comfort! We were taking Waldo 3 to 5 times a week for laser therapy an hour away. The Luma was a blessing!”

-Robin Trelz


Isla

“We used to help reduce Isla, our Bernese Mountain Dog's neck pain during the healing process and rehab recovery of a C1 fracture. She was on strict rest for 7 months as a young growing puppy with a lot of muscle atrophy so the Luma was beneficial after her PT exercises underwater treadmill therapy to strengthen her muscles.”

-Sue


Banjo

“The Luma helped Banjo with his arthritic knees and I'm convinced it lengthened his life. Banjo was an English Labrador retriever and he lived to the ripe old age of 14!”

-Rebecca Reigelsberger


Teddy

“The luma helped Teddy with his IVDD. There was a noticeable improvement in his symptoms soon after treating. He had many health issues and was unable to take most pain medications. This device helped improve his quality of life greatly and I am so grateful that we had the opportunity to try it. Teddy was also very stressed with any type of restraint or vet visits, so the fact that I could treat him at home while he was laying down was also extremely helpful.”

-Brianna


Diwana

“My beautiful Diwana was about 15 years old when her acupuncturist suggested the Luma. She had been dealing with arthritis down her back and her back legs were being to give out. Diwana’s acupuncturist had used it during her sessions. I figured I would give it a try. I would do anything for my little girl to make sure she was well taken care of. So, I bought it for her, for a Christmas gift. I used it on her everyday.

Once I started using it, I noticed an even greater improvement in her walking. I also noticed she would sit better too. She definitely seemed to not be in pain like she once was. I used the Luma for over a year on her, everyday, until she passed away from kidney disease. I’m happy I was able to make her comfortable by using Luma. I love and miss her very much.”

-Aly Pereira


Hannah

“The Luma helps to reduce Hannah's pain and inflammation when she overdoes it, so that she can continue to play in the snow and even chase her ball on occasion!”

-Sheri Mounteer


Morris Samuel Berry

“At a mere 6 months of age and exuberant Morris tried to steal a toy from his brother. In the process he slipped on the grass, twisted and fell. He let out a scream I will never forget. He damaged his left shoulder, elbow and bicep area. It was a long slow process to figure out and treat his injury. From the onset laser therapy was suggested and I got the Luma.

It was so awesome to be able to continue to give him relief and comfort at home in between his many appointments for therapy, acupuncture, shockwave etc. I have continued to treat Morris with the Luma for years now.

He is a healthy 8 year old today who still pays for his young craziness with soreness and arthritis. While all is under control compared to the initial onset, he still needs regular treatment with the laser.

Thank You MedcoVet for the tools to keep my boy feeling his best!”

-Cathy Brown-Berry


Penni

“The Luma was so helpful during Penni’s recovery from surgery. It was effective for both pain control and wound healing. When we brought her in for her 2 week check up, the surgery staff was amazed at how well she was using her leg! No doubt, the Luma helped my Penni to feel better faster.”

-Karen Luchini


Roxy

“Roxy had developed knee and leg issues and had been limping for several months prior to reaching out to Medco to try the Luma. We had tried medication and nothing seemed to help her. With 2x daily use with the Luma, Roxy was able to finally put weight on her leg without limping and walk/play.”

-Renee Carter


Asher

“Although Asher is sadly no longer with us, I am so thankful he had his Luma to help in his hospice care. His treatments were if nothing else time to spend with him, loving him and letting him know we were in it together. Asher’s Luma is now helping his family as they need it.”

-Amy


Hunter

“The Luma device has been a game changer and helped my dog with his rear leg pain and stiffness. It's been a long road but with persistence and regular treatment Hunter is back to running around at the old age of 13!”

-Andrew


Crash

“During a portion of Crash’s rehab for his IVDD, we were using Luma for daily sessions. He improved so much in such a small amount of time. Now he is stable and pain-free, and uses Luma only once a week. I have so many thanks to give Luma.”

-Samuel Koch


Atlas

“When I adopted Atlas, he would scratch the back of his neck well past the point of self-mutilation. After many unsuccessful interventions, we tried the Luma as a long shot. It did not magically cure him. However, there is an obvious difference in his compulsion to scratch on days where he has used the Luma vs the days he has not, and with the additional help of the right medicine and some adorable little shirts Atlas is finally healthy and whole. He seems to enjoy his therapy with the Luma. He actively asks for it and purrs the whole time. He's only 7, so it's a real relief having a therapy that is non-invasive and enjoyable for him in the long-term.”

-Abigail


Syre

“Syre suffered from excruciating IVDD flares that would cause back, leg, and facial spasms. Using the Luma device helped to reduce inflammation and pain during IVDD flares. And we’ve had a reduction in IVDD flares since using the device on a regular basis. Being able to provide cold laser therapy to my dog at home saves us time and money, and we can adjust the treatment schedule to more/less frequent treatments depending on his health. This has been a game-changer in managing his IVDD. Thank you, Medco!”

-Julie Bohm


Ace

“Ace is a 14 yo mixed dog, about 55lbs. We were told he has neuropathy and arthritis. Also he seems to be stiff on many days. After we started using the Luma, his mobility and his mood seems to be improved. We stretch him along with the laser.”

-Ace


Gatsby

“Gatsby's wounds used to take several months to heal and during the healing process they used to get infected almost every other month. Now his wounds are healing within a couple of months with no infections.”

-Elizabeth Lane


Maverick

“The Luma helped Maverick's recovery process and brought him back to better health, movement and agility than before using the Luma!”

-Michelle Rogers


Lucky

“The Luma has really helped Lucky with the pain in his back legs. I would take him to go potty and his little back legs would shake. He also was collapsing, and it was just heartbreaking as soon as I started using this red light therapy from Luma I really saw a difference and now he doesn’t shake it all anymore and is living a much happier Life. I feel like Luma has really made a huge difference and he seems like he is a much happier dog he is 16 years old and I believe this will keep him alive a lot longer and give me many more years with him. Thank you.”

-Kristine


Shaw-neh

“Shaw-neh has IVDD a Bilateral Cruciate disease. There were days my little girl had trouble just getting around. Shawneh has a hunting background with both parents, so she is quite active. This helped give Shawneh a quality of life, to enjoy her walks and hiking with me. She’s my sidekick an on days that she couldn’t function all I had to do was use the laser! Sometimes all I had to do was just show her the laser and she would assume her position on her bed for her treatment! I KNOW this works for her!!! But better yet, SHE knows it works!!”

-Lori Holstein


Honus

“My father in law, a veterinarian, is strong believer in laser light therapy. He recommended Luma to help us with our dog's lower back issues. We saw a difference almost immediately, with more movement, strength, and general activity within days of starting treatment. Additionally we used Luma in an unhealed skin ulcer and it improved the healing significantly without having to resort to a cone collar. Would recommend to any pet owner and to humans as well.”

-Keith


Zülli

“Zü has epilepsy, and one particularly bad seizure damaged her back. The Luma helped significantly with her back pain and cut down on the number of visits we had to make to the vet for in-office treatment.”

-Jessamyn


Gemma

“We use the Luma about 3 times a week on Gemma's joints and I have seen such a difference! She is running around like a puppy again, has zero limp, and we're back to doing her favorite things: hiking and swimming in the river :)”

-Cara Jacobs


Dingo

“Dingo knows the Luma device and will relax just knowing he is going to get a treatment. It gives him immediate and lasting pain relief.”

-Brenda


Valentine

“I've noticed in just the first week of treatments that Val is more playful!”

-Linda Scribner


Nahla

“Luma helped to prolong Nahla's life, mobility and independence. She lived over 2and a half years and my vet initially gave her 2 weeks! She was a big dog 140 pounds and was having problems getting up and going outside and walking around. My holistic vet prescribed Luma and I followed the routine on the app faithfully. Nahla was able to move freely and go up and down the 2 steps to go outside. She lived a happy life and I began renting the Luma but quickly purchased it. She had sore at first on her hip from lack of movement which I healed with the Luma as well. I have used it on my other dogs as well for stiffness, skin issues and it is amazing by far one of the best investments I have made. Nahla lived to 11 and a half a long happy life. Thank you so muc !”

-Michelle Manganiello


Scruffy

“His arthritis is much better and he can walk up the stairs again and go for walks with no trouble”

-Ari


Lykos

“Lykos is a large breed senior dog and has arthritis. He started limping on his front left leg at the wrist joint. I started using Luma treatment three times per week. After two weeks of treatment, his limp is almost completely resolved. He is back to running and playing like a young dog!”

-Meridith


Colin Nigel

“Colin seems to enjoy the warmth of his Luma device. His mobility seems to be improving.”

-Jeffrey Mooradian


Stretch

”Medication and acupuncture seemed to help reduce pain but Luma seemed to increase blood flow and decrease inflammation making it easier for Stretch to walk and eventually run again.”

-Margaret Elliott


Macey

“Luma helped with musculoskeletal pain from paralysis and muscle activation as she healed”

-Ragan Adams


Roxy

“The Luma helped my dog with neck and spine pain. With the help of the Luma my dog was able to run and use her legs within a couple weeks!”

-Yelitza hernandez


Simon

“Simon is a 15-year-old 80 lb goldendoodle who led a very active life hiking 3 mi a day until he was 14 years old. At 14 he developed degenerative disc disease and cannot get up anymore on his own. He was in a lot of pain and our veterinarian suggested the Luma. It has been the best thing we could have ever done for Simon. We use it every night on him on all his limbs and his spine. He doesn't cry anymore when he goes to sleep and he's much more active. We do help him get up but once he's up he can walk around without any pain. Thank you so much Luma for helping Simon and us”

-Teri


Jax

“Our senior dog Jax has been struggling with orthopedic issues for some time, and it was heartbreaking to see him in pain. His rehab provider recommended the Luma laser therapy device from MedcoVet, and we decided to give it a try. We've been using the Luma daily for close to two years now, and the results have been notable. After the first week or so, we started noticing positive changes in Jax's mobility. He began moving more freely and seemed much more comfortable. The Luma has made a significant difference in Jax's quality of life. He now walks with more ease, allowing Jax to enjoy his golden years with better mobility and comfort. We're so grateful for this device and the improvement it has brought to Jax's health and happiness.”

-Sara B


Kona

“We used the Luma 3 to 4 times per week and I do believe it did make a difference on my sweet dogs back. It kept him strong until the very end.”

-Amisha Klawonn


Leo

“Leo is an 11-year-old dog. He was diagnosed with elbow dysplasia about 3 years ago. If you saw his x-rays, you wouldn't believe he is even walking. We tried PRP and that was a disaster - Leo got worse. Then we started with the Luma. We live in Nicaragua on the beach and he walks 4 miles with me every day and swims for more exercise. I use the Luma every other day and that keeps him comfortable. I can even tell the difference if I miss a couple days. I know that the Luma has extended the life of my best friend.”

-Sheri Schmidt


Beep!

”Beep got a deep puncture to her leg while on a hike that was refusing to heal. The Luma was then used daily and it really helped reduce the inflammation and got the wound to heal and close with minimal scarring.”

-Crystal Fox


Violet

“Our Great Dane Violet was stepped on my her momma. The break healed well but the splints caused other problems including nerve damage. She walked on her wrist for 2 months. When braces got her back on her feet the wrist wouldn’t bend so the ball of her foot became an open wound since the foot would hit the pavement in a way that wasn’t as it was meant too. Luma healed the wound that was larger than a silver dollar very quickly. Nothing else could have gotten her foot healthy. So grateful for this product. She now wears a pony boot to protect the foot. The sore has never returned.”

-Randy O’Brien


Firestorm

“The Luma helped Firestorm with his pain after his hip injury. This helped him be able to complete physical therapy and currently is doing well on all 4 legs.”

-Kara


Rufus

“Rufus used the Luma for about 2 years. It was a vital part of our routine to manage his severe arthritis and immobility. I credit the use of the device in combination with physical therapy for extending his life the way it did and making him more comfortable in his latter years. It was a really lovely part of every day to use the Luma and spend quality time with just me and him (plus his favorite toy he would always bring with him). I threw in some massages in there and some paw holding so I know he ALSO loved seeing the Luma every day. He was the most important thing in my life and I'm just so thankful for anything that helped make him more comfortable. Thank you.”

-LeeAnn


Dexter

“My golden retriever Dexter is a senior dog who has been experiencing normal mobility limitations due to aging. I signed up for laser treatments at our local veterinary clinic but the travel to and from the office was very stressful for Dexter. I worry about getting him in and out of the vehicle safely. I shared my concern with our vet and he recommended that I use the Luma laser and treat him at home. I was skeptical that home treatment would be as effective as the vet’s treatment. I decided to give it a try. At first there were subtle signs that Dexter was feeling more comfortable. Then one day, Dexter got up in front of my husband and I and we could not believe how effortlessly he got up. We looked at each other and agreed that the laser treatments are working. MedcoVet’s process is straightforward, from registering for the service and utilizing the laser with the accompanying app to ensuring that my veterinarian receives updates on Dexter's progress. I wish I had started using Luma much sooner!”

-Lois Pettigrew


Matilda

"The laser treatments helped to slow the progression of the disease and have extended her time with us significantly."

-John


Boomer

"It came on out of nowhere, all of a sudden Boomer couldn’t move his bottom jaw. He couldn’t drink water, and could barely swallow. We had to hand feed him and give him chicken broth jell-o to keep him hydrated. The prognosis was that it could take 2 to 8 weeks to resolve. We started the light therapy and he started to show improvement after just 4-5 days and was almost 100% healed within the two weeks. I would like to think he is just a super healer (he is a heeler, lol) but I am fairly certain that the light therapy was the primary driver for his healing! Thank goodness because it is a lot of hard work to keep a dog that can’t use his jaw fed and watered, so it was such a relief for both him and us!"

-Lara DePietro


Lexi

"Lexi really enjoyed getting her Luma treatments. It wasn't painful and it probably felt good on her aching body. Lexi used Luma from 12-13 years old. It helped her to get around better when her joints and legs were failing her. It really helped her last year of life by providing less pain for her."

-Amanda Hunt


Enzo

"Introducing the Luma to Enzo's pain management program has helped tramendously. His treatments have allowed him to remain comfortable and stay active, keeping him in our lives as the happy dog that we know him to be."

-Sabrina Capozza


Miro

“The Luma has been life changing for daily pain management. It was recommended for my dog, Miro, by his PT and we use in twice daily. I notice a significant increase in his mood after use, as it relieves much of the muscle pain & tightness he develops between PT appointments. He is only 2.5 but we will but using our Luma for a lifetime.”

-Emma


Bella and Teddy

“I first heard of red-light therapy when my Bella started limping. She had a couple of treatments at a vet who also provided information for Luma since we also had another dog, Teddy, with arthritis. Bella was no longer limping after she started treatments. Teddy is 16, almost 17, and had slowed down a lot. Just a year before he was walking at least 30 minutes at a time, but at that time he wouldn't walk past the front of the house anymore. I was actually starting to think about his quality of life and that maybe soon it would be time to say goodbye. After a week of using Luma he was back to almost normal walks. After two weeks I was telling him to slow down on his walks. It is an amazing transformation! I mean how does that happen? I am so grateful for Luma and of course to God who heard my prayers!”

-​Sabrina


Loui

“The Luma helped Loui hold his hip in place and feel substantially less sore.”

-Rebekah Early


Chilko

“We live in an area with no rehab vets in easy travel distance. Working virtually with a rehab vet along with Luma allowed me to treat Chilko at home and have a successful resolution of his condition. Luma allowed me to do this more cost effectively and quicker than conventional in-clinic methods.”

-Lucy


Higgins

“I was scared when Higgins was diagnosed with IVDD, but I did some research and found an amazing physical therapist near me, who prescribed the Luma. Between the hands on work my PT did, the exercises we did at home, and the Luma, my boy made a full recovery. Sometimes I think he feels too good, because it's hard to keep him from doing things he shouldn't, like jumping off the bed!”

-Emily


Cudo

“Cudo was injured during an agility competition and was able to get right back on his game within three months which probably could’ve taken much much longer. I love the product as I feel it not just helped him heal faster, but also heal more completely. We have continued to compete and he has had no problems with the area that previously was injured.”

-Melaney Sreenan


Smidge

“Smidge was hesitant going up and down stairs and now she isnt.”

-Susan


Meeka

“Meeka, our beloved yellow lab was approaching the age of 15, and I wish we had discovered Luma much sooner. We already tried the arthritis meds, acupuncture, acupressure, etc, and nothing made a big difference. Luma was starting to help, and we really liked that it was non invasive with no side effects. Brittany and everyone at MedcoVet was extremely helpful, compassionate and supportive. Sincerely, Duncan & Teri McFarland”

-Duncan McFarland

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