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Why was I charged twice upon receiving the device?
Why was I charged twice upon receiving the device?

This article explains the Luma device's cost breakdown, including the device price and a one-time $30 shipping and handling fee.

Brittney Martinson avatar
Written by Brittney Martinson
Updated over a year ago

Upon purchasing the Luma device, customers will notice two distinct charges on their billing statement. The primary charge represents the cost of the Luma device itself. In addition to this, there is a subsequent charge of $30. This is a one-time fee specifically allocated for shipping and handling to ensure the safe and timely delivery of your device. Both charges together encompass the total cost associated with acquiring the Luma device.

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