Heads up! ConvertKit has rebranded to Kit on October 1st 2024. We're actively updating our terminology as well screenshots to get you the most accurate information possible. Know that Kit has the same steps and functionality as ConvertKit, so while your screen may look different from what's below, the process is the same!
If you're a paid Kit user and collecting subscribers or purchasers outside of MemberVault (ie. on your website or separate sales page), you'll need to create a webhook rule in your Kit account to add your new subscriber/purchaser to your MemberVault account.
This webhook rule will create a user account for the new subscriber/purchaser and give them access to the product they selected.
If the subscriber/purchaser already has an account within your MV under the same email address, a duplicate account will not be created - in this case, only their product access will be updated.
To create the webhook rule, follow these steps:
In your MV Dashboard, go to Integrations > Advanced > Kit Automation.
In the Kit Tag area, note the tag that should trigger this webhook. This is a tag that you already have set-up within your Kit account that will be applied to the new subscriber/purchaser's profile in Kit when they complete their request.
Then select the product you wish to give access to using the 'Add Member to Product' drop-down menu.
Once you've selected the correct product, click the 'Add Product Webhook' button to create this webhook rule in your Kit account.
To confirm the webhook rule has been correctly set-up in your Kit account, log into Kit and go to Automations > Rules.
Congrats! 🎉
Now, whenever a contact receives the tag in Kit that you specified for this webhook rule, they will be added to your MV account and given access to the product you selected.
If a person should get access to a product based on the purchase of another product (ie. such as a bundle offer), you can set-up the webhook rule for the main product following the above steps and then use Actions to give them access to the other product(s) they should receive.
*Note* - those with a free Kit account do not have access to using webhook rules. For this process to work between your MV account and your Kit account, you will need to upgrade to a paid plan with Kit if you are currently a free user of their platform.
Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).