This article will give you a short list of things you need to check when using Comments in your MV account. The goal is to help you use Comments to better engage with your members, and give them a space to interact with each other.
In this checklist we'll review how to enable Comments in the places you want them, so you know what to expect when your members begin using them.
What To Do When Using Comments
Add a profile picture to your Admin account
Find this under "Settings" in the dropdown menu at the top right of your MV
Let your people see your smiling face when you reply to their Comments
Enable Admin Notifications
Find this setting at Admin > Members > Actions > Leaves Comment > Send Notification
This will send you an email when a new Comment is added anywhere in your MV
*Reminder: This option is currently under the main account actions, not actions for a specific product. So if you're trying to add a "leaves comment" to a specific product, you won't see it an available action.
Enable Comments where you want them
Product Level
Module Level
Lessons Level
Pages
Blog
global settings not individual posts
Look for the Comments Icon to see where they are Enabled
Moderate Your New Comments
Find your Comments under Admin > Activity > Comments
Check Indicator for how many new ones there are
Reply to the new ones
Delete any comments if needed
Mark all as Read
Check your Member Notifications
When viewing your MV account as a Member
Find at login dropdown in upper right
See the green circle for new ones
Click Notification List to go to the Comment and its Reply
Tell Your Members About Comments
Let them know where it’s possible to Comment
Tell them to add a Profile Photo to introduce themselves to your Community
Show them where they can check their Notifications
Add a reminder in your MV text to drop a Comment on anything where they are enabled
Send an Email with one-click link inviting your members to drop a Comment on a particular Lesson, Module, Page or Post
Make a social media post to announce your Comments section and invite the community to interact there
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Questions? Reach out to us at hello@membervault.co, within our Facebook group, The MV Collaborative, or via chat support within your admin account (not sure how to log in? look up your account here).