Click Forgot Password
Input your email address
Check your inbox for an email from Mercator AI with the subject line: Reset Password. Click the "Reset Password" link.
NOTE: If your account is linked with Microsoft, you will be instructed to sign in using your Microsoft account
Create a new password (and don't forget it!)
Sign in with your new password.
If you're still experiencing issues, please contact support@mercator.ai and we will help you out!





