📍 Accessing the Map View
To open the Map View:
Log in to the Meter Portal.
From the main dashboard, click ‘Map View’ in the top ribbon toolbar.
The map will load, displaying all active meters linked to your account.
Watch: Quick Map View Demo
In this video, you'll learn how to:
Navigate the Map View
Filter by meter type
Click to view meter details
🗺️ How Meters Are Displayed
Meters are shown with icons based on type: 💧 Water, 🔥 Gas, ⚡ Electric.
If multiple meters are close together, you'll see a grouped marker (a green dot with a number). Click to zoom in and view individual meters.
You can switch between Outdoors, Satellite, or Streets view for your preferred layout.
📊 What You Can See on the Map
Click on any meter icon to view:
Meter Serial Number (MSN)
AMR Device Number
Meter Address
Last Midnight Index Read
Date of Last Read
PoS Link to access full data and usage trends
📌 How We Map Meter Locations
During installation, our engineers capture precise location details using:
What3Words (w3w) – a unique 3-word location code
Latitude/Longitude – GPS coordinates taken on-site
Market Data – If available, lat/long coordinates from market data may also be used
❓ What If a Meter Location Is Incorrect?
If a meter appears in the wrong spot on the map, it’s easy to correct.
🛠️ How to Update a Meter Location
1. Gather Information:
Find the correct location using What3Words
Take a photo of the meter at its correct location
2. Submit a Request:
Send your update via:
Live Chat: Use the portal chat feature
Email: Send details to support@meter.co.uk
Please include the Meter ID or PoS reference for accuracy.
⏱️ Update Timeframe:
We’ll update the location within 48 hours of receiving your request.
💬 Need More Help?
Ask us on live chat or email support@meter.co.uk – we’re happy to assist!