Existing Routes are routes that a Driver has begun, but not completed; if you've been removed from the app unexpectedly, or you're completing a Dropoff after another Driver has logged a Pickup, you'll find these Routes in Existing Routes!
The following steps will help you navigate how to locate and select an existing route in your Milk Moovement app.
Log into your Milk Moovement Driver App account.
Once you’ve logged in, you will see three blue buttons that say ‘Scheduled Route’, ‘Create New Route’, and ‘Existing Route’. Select the ‘Existing Route’ button to view all available Routes for your Hauling Company.
A list of your Hauling company's Existing Routes for the day will appear, which you can scroll through to find your Route. Alternatively, you can use the search function 🔍 to search for a specific Route by name.
Note: If you're completing a Haul Assist - logging a Delivery for a Pickup assigned to another Hauling Company - you'll want to use the Barcode Search, or search by LT.
Tap the route you’d like to continue, and you’ll be brought to the Actions screen for that route; from here, you can log a Pickup or delivery, or scan various seals associated with the load.
Click here >Add Dropoff < for steps to complete a Dropoff.
While on any page in the Milk Moovement app you will also see our resident cow, Mooreen, in the bottom right corner. By clicking on Mooreen, you will have access to our self-service Article Library and immediate assistance from our AI assistant. Our live agent support team is available 7:00 AM–9:00 PM ET.