Skip to main content

๐Ÿ’ต Understanding Payment and Deposit Policies

Information on MindDemand's payment requirements, deposit for first appointments, and refund policies.

Updated over 3 months ago

This policy helps ensure appointment availability and respect for both your providerโ€™s time and other patients seeking care.


๐Ÿ’ณ Payment Required in Advance

We require all self-pay fees and insurance copays to be paid at least 24 hours before your appointment.


๐Ÿ—“๏ธ First Appointment Deposit

For new patients, a $50 deposit is required to reserve your first appointment. This deposit will be applied toward your visit.


โŒ Late Cancellation Policy

If you cancel or reschedule with less than 24 hoursโ€™ notice, the $50 deposit is non-refundable.


๐Ÿ’ฐ Copay Refunds

If your copay is less than $50, weโ€™ll automatically refund the difference back to your original form of payment after your appointment is confirmed.

Did this answer your question?