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๐Ÿ’ต Understanding Payment and Deposit Policies

Information on MindDemand's payment requirements, deposit for first appointments, and refund policies.

Updated over 10 months ago

This policy helps ensure appointment availability and respect for both your providerโ€™s time and other patients seeking care.


๐Ÿ’ณ Payment Required in Advance

We require all self-pay fees and insurance copays to be paid at least 24 hours before your appointment.


๐Ÿ—“๏ธ First Appointment Deposit

For new patients, a $50 deposit is required to reserve your first appointment. This deposit will be applied toward your visit.


โŒ Late Cancellation Policy

If you cancel or reschedule with less than 24 hoursโ€™ notice, the $50 deposit is non-refundable.


๐Ÿ’ฐ Copay Refunds

If your copay is less than $50, weโ€™ll automatically refund the difference back to your original form of payment after your appointment is confirmed.

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