If your provider discussed a medication adjustment during your last appointment but your pharmacy hasn't received it yet, here’s what might have happened and what steps to take:
🧾 Common Reasons for Prescription Delays:
The prescription was returned due to missing or incomplete information (e.g., missing doctor details).
The prescription was sent but hasn't been processed by the pharmacy yet.
✅ What You Can Expect:
Once the issue is resolved, a new prescription will be sent to your pharmacy.
You should receive a notification or be able to pick it up once it’s been resent.
📌 What You Can Do:
If you haven’t heard from us yet, feel free to reach out to out support confirm the prescription status.
Contact your pharmacy directly to check if the new prescription has been received and processed.