🏪 Out of Stock? Try a Transfer
If your medication is out of stock or on back order, your current pharmacy can often transfer the prescription to another nearby location for you. This is typically the fastest way to get your medication without delay.
📍 Updating Your Preferred Pharmacy
If you’d like us to update your preferred pharmacy in our system for future prescriptions, just contact us via the chat widget or email us at support@minddemand.com and provide the following information for the new pharmacy:
Your name,
Your address,
Your phone number.
⚠️ Special Rules for Controlled Medications
For controlled substances, please note that there are federal restrictions on how many times an electronic prescription can be transferred.
If you’re changing pharmacies due to a controlled medication being out of stock, it’s important to confirm with the new pharmacy first that they have the medication available before requesting a switch.
We're here to help ensure your medication access is as smooth as possible. Reach out to our support anytime you need assistance.