1. What courses are available to me as an EMC customer for FREE?
Safety Awareness: CLS (Construction Lifesaver) Framework
Safety Awareness: Working at Heights
Safety Awareness: Slips, Trips and Falls
Safety Awareness: Excavations
Ladder Safety
Match the PPE to the Hazards
Caught-In and -Between Safety Tips
3 Tips for Working Alone Safely
6 Quick Electrical Safety Tips
3 Tips for Better Ergonomic Positioning
Distracted Driving
Driving Techniques: Driver Training Series
Driving Safety
2. How long will it take for my MindForge portal to be ready?
Your portal will be up and running within the next twelve hours. It could be as soon as two hours if you're reaching out during business hours. When your portal is ready, MindForge will notify you via email.
3. I haven’t received my portal login instructions. What should I do?
If you haven't received the email with your portal login instructions, please check your spam folder. The email will contain the necessary login details to access your portal.
4. How can I schedule a training call to learn how to use MindForge?
To learn how to onboard your employees into MindForge and assign them training, we recommend scheduling a quick meeting with our team. You can schedule a training session here: https://meetings.hubspot.com/tyler-hood1/training-session
5. How do I get started with MindForge training on the web?
To get started on the web:
Step 1: Click on the link provided to visit https://mindforge.studio.
Step 2: Register a free profile using your email or mobile number and create a password.
Step 3: Enter the onboarding code provided to you.
Step 4: Navigate to the "My Assignments" section to find the courses assigned to you.
Step 5: Click the "Start Course" button to launch the training module for the course you want to take.
6. How do I get started with MindForge training on the mobile app?
To get started on the mobile app:
Step 1: Download the MindForge mobile app from your app store by scanning the provided QR code or searching for "MindForge."
Step 2: Open the app and register a free profile by providing your email or mobile number and creating a password.
Step 3: Enter the onboarding code provided to you.
Step 4: Navigate to the "Assignments" tab to find the courses assigned to you.
Step 5: Tap on the course you want to take to start the training module.
7. What should I do if I encounter issues during the registration or login process?
If you experience any issues during registration or log-in or need further assistance, please contact our support team at https://www.mindforgeapp.com/quicksupport.