Skip to main content

Deutsche Post - items[0] Destination country is invalid for this product

Tom Higgs avatar
Written by Tom Higgs
Updated over 3 months ago

If you are trying to create a shipment for an order with Deutsche Post but get an error message (items[0] Destination country is invalid for this product. Error:The remote server returned an error: (422)​​​​​​​), this is because the Shipment Destination, cannot support the service you have selected.

An example of this is, when a tracked service has been selected, and when creating the shipment, the error appears. This will be because Deutsche Post does not support this Tracked service to the destination.

To resolve the issue, would be to either contact Deutsche Post to check the service is valid for the destination or, to change the selected Courier Service.

Did this answer your question?