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Deutsche Post - Error 500

Tom Higgs avatar
Written by Tom Higgs
Updated over a month ago

The error (An Error Occurred when attempting to: When Creating DeutschePost Shipment! API Error: Error:The remote server returned an error: (500) Internal Server Error.) from Deutsche Post can be caused by the LabelType being incorrect, ZPL is the most usual format to use. To check this please do the following:

  1. Click Connect then Courier Integrations.

  2. Next click Deutsche Post.

  3. Find the account and click Edit.

  4. Change the LabelType to ZPL.

  5. Then Update.

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