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FedEx - phoneNumber is required Source: ship

Tom Higgs avatar
Written by Tom Higgs
Updated over 2 months ago

Errors can include

  • Unable to Create Shipment:Notification no. 0 Severity: ERROR Code: 6604 Message: InternationalDetail ImporterOfRecord contact - phoneNumber is required Source: shipNotification no. 1 Severity: ERROR Code: 6532 Message: RequestedShipment Recipient contact - phoneNumber is required Source: ship.

  • Unable to Create Shipment:Notification no. 0 Severity: ERROR Code: 6541 Message: RequestedShipment Shipper contact - phoneNumber is required Source: ship.

The error messages listed above from FedEx occurs when the phone number or mobile number is missing from the Order Details, Warehouse Details, or Client Details. To resolve this, ensure a phone number has been added to each of these places on Mintsoft and retry the shipment. FedEx implemented a change requiring a phone number in both the Warehouse and Client details.

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