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Deutsche Post - items[0]: must be less than or equal to 2000

Tom Higgs avatar
Written by Tom Higgs
Updated over 2 months ago

The reason you are getting this error (When Creating DeutschePost Shipment! API Error:{"messages":["items[0]: must be less than or equal to 2000" or items[0]: maximum weight is 2000) is because DeutschePost has a weight limit of 2KG on their services. Please reduce the order weight to 2 kg or below and try to generate shipment again. If you continue to get this error message, please raise a new case online and reference the title of this article.

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